Human Resources Manager

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals of the establishment.
• Participate in the development and implementation of Human Resource policies for the establishment.
• Liaise with Department Heads and make recommendations regarding Human Resource issues including staffing levels.
• Design, implement and review training programs to meet specific department needs.
• Management of training and development activities including training needs analysis and program evaluations.
• Analyse staff turnover and sick leave with the aim of implementing strategies for reduction.
• Oversee compliance with Government Regulations.
• Develop recruitment strategies and oversee the efficient and timely hiring of all associates. Ensure the systems are appropriate and procedures are followed.
• Implement and evaluate an effective Performance Appraisal System in line with corporate guidelines.
• Participate in the preparation of the Strategic Business and Operating Plans.
• Oversee the effective administration of personnel records and files in line with Melia Policy.
• Develop and administer Corporate and Hotel Human Resource Policies.
• Develop and administer employee recognition programs.
• Oversee effective workplace injury management, ensuring rapid return to work programs are in place for all associates.
• Develop and implement detailed Human Resources plans to support business objectives.
• Liaise with the Executive Committee, regarding potential opportunities and threats so as to be pro-active in addressing changes in the Hotel's environment.
• Attend to all industrial relation matters including Award interpretation, union negotiations and implementation of restructuring.
• Represent the employer's interest in all employment related legal proceedings and industrial disputes.
• Develop Department Heads so that they may improve their own Human Resources Management practises within their area.
• Monitor the maintenance of current Job Descriptions, salary grades and benefit packages.
• Conduct Human Resources Department development and performance reviews, identifying key personnel for further development and structured career pathing.
• Implement and maintain Human Resources Department training systems to ensure that associates have the necessary framework and skills to perform their job efficiently.
• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
• Oversee the selection and appointment of new associates within the Human Resources Department.
• Conduct regular staff meetings to keep all associates informed.
• Participate in the Hotel "Manager on Duty" program.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Oversee the operation of the Payroll Office ensuring excellent service to associates and appropriate control and management mechanisms are in place and being utilised appropriately.