Trang 15 - Việc làm customer service tại Hồ Chí Minh (501 việc)

- Bán lẻ / Bán sỉ, Dịch vụ khách hàng, Quảng cáo /Đối ngoại /Truyền Thông, Tổ chức sự kiện, Tiếp thị trực tuyến, Tiếp thị.
- Phối hợp với các đơn vị thuộc Khối, Phòng ban, Chi nhánh, .

- 1-3 years of experience in User Acquisition /Digital Marketing /Social Media (preferably in mobile apps).
- Set up, manage, and optimize UA campaigns (ASA, Google, Mintegral).

- Ensure customer satisfaction by collaborating with operations and customer service teams
- Identify new business opportunities and expand the customer base

- Responsible for managing and auditing the daily operation of the CRM system within the Customer Service department
- Review and validate Customer Service workflows within CRM (logging, ticket status, SLA, escalation) to ensure functionality aligns with defined processes

- Responsible for leading the Process Excellence (PX) strategy within the CX division, including process quality control, process improvement, operational optimization and knowledge management for both AI Chatbot and Customer Service
- Develop, standardize and manage end-to-end SOPs/Workflows for customer service

- Customer Service: Provide excellent customer service to students, parents, and other stakeholders, addressing inquiries, issues, and concerns promptly and professionally

- Coordinate with internal departments such as logistics, accounting, and customer service to ensure smooth workflow
- Minimum 1 year of relevant working experience (Logistics Sales assistant, Logistics customer service, or similar roles)

- We are looking for a Sales Administration Staff who is fluent in Chinese to support our business operations and customer service activities
- The successful candidate will play an important role in communicating with Chinese customers, handling import-export documents, preparing quotations, and processing spare parts inquiries

- Building and promoting, long-lasting customer relationships by partnering with them and understanding their needs
- Coordinates with product teams, sales offices, and customer, to maximize product needs, regional allocations, shipping status, and demand fulfillment

- Perform administrative tasks for Customer Care: prepare the monthly payment expenses (phone charges, brand name services, etc
- order the stationery for Customer Care monthly

- Coordinate with internal departments (operations, customer service, finance) to ensure smooth service delivery

- With our expansion plans, we are seeking for talents for the 4 following positions:
- 1. Livestream Standby Intern: Link

- Minimum 1-2 years of experience in customer service, helpdesk, or shared service support (B2B experience preferred)
- We are looking for a proactive and customer-focused Vietnamese Interpreter - Work From Home to join our regional support team

- Assess customer needs, explore all options and introduce different types of loans to develop referral networks, suggest alternate channels and cross-sell products and services
- Excellent communication, customer-service, and time-management skills

- Provide excellent customer service and support throughout the sales process
- Conduct market research to understand customer needs and industry trends

- Assess customer needs, explore all options and introduce different types of loans to develop referral networks, suggest alternate channels and cross-sell products and services
- Excellent communication, customer-service, and time-management skills
Xem tất cả: Tìm việc làm Chuyên viên Thẩm định

- Tốt nghiệp đại học chính quy chuyên ngành Chứng khoán, Kinh tế, Tài chính -Ngân hàng hoặc các chuyên ngành có liên quan.
- Thực hiện các nghiệp vụ hỗ trợ theo sự phân công của Trưởng đơn vị.

- Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations

- Strong customer service orientation with the ability to build trust and rapport quickly
- Provide an outstanding customer experience for every prospective parent and student, including prompt follow-up and ongoing relationship management

- Coordinate with the Operations, Sales, Customer Service, and Academic teams to support data or process-related tasks in Odoo
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Staff · nhân viên customer service · Customer Service Supervisor · Customer Service Executive · customer services manager
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
Nếu gặp bất cứ vấn đề gì cần hỗ trợ, hãy gọi tới HOTLINE hoặc gửi thư về địa chỉ email bên dưới để được hỗ trợ.
Giải thưởng
của chúng tôi
Giải đồng
Chương trình Make in Viet-Nam 2023
Top 3
Nền tảng số tiêu biểu của Bộ TT&TT 2022
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn
Top 10
Dự án xuất sắc nhất Viet-Solutions 2020 - Chương trình Chuyển đổi số Quốc gia của Bộ TT&TT



