- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Our company is seeking a qualified Account Executive who will be in charge of assisting our Account Management Department in managing customer accounts and act as a link between them and our company.
In this position, you will work closely with our Account Managers to preserve customer satisfaction through listening to preferences and addressing them with fruitful advices and services. To success in this role, you should be a good listener with excellent communication skills and a customer oriented approach, as you'll collaborate with clients and internal teams to provide best solutions.
Ultimately, the Account Executive's duties are to ensure the continuous development of our business activities and establish our company as a leader in the industry.
In this position, you will work closely with our Account Managers to preserve customer satisfaction through listening to preferences and addressing them with fruitful advices and services. To success in this role, you should be a good listener with excellent communication skills and a customer oriented approach, as you'll collaborate with clients and internal teams to provide best solutions.
Ultimately, the Account Executive's duties are to ensure the continuous development of our business activities and establish our company as a leader in the industry.
Yêu cầu công việc
* JOB DUTIES & RESPONSIBILITIES
Collaborate with colleagues to design creative solutions, create proposals and project timeline according to the standards discussed with clients.
Maintain and monitor project timeline, work hours, budgets and expenditures.
Ensure that projects are completed on time and within budget. Long hours are common, and work flexibly to meet project deadlines.
Remain in close communication with clients in your responsibilities to understand their needs and specifications.
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation.
Maintaining a positive and professional attitude towards clients at all times.
Organizing, attending and participating in stakeholder meetings.
Provide professional after-sales support to enhance the customers' dedication.
Issue all appropriate legal paperwork.
Keeping records and handling invoices.
Providing administrative support as needed.
* JOB REQUIREMENT & QUALIFICATIONS
Bachelor degree in Business Administration, Tourism or related field of study.
Proven experience as an Account Executive, or in other customer service role for market research company, agency is a plus.
Knowledge of negotiating principles.
Excellent communication/ presentation skills and ability to build relationships.
Solid organizational skills, including multitasking and time management.
Ability to work effectively both independently and as part of a team.
Strong client - facing and teamwork skills.
Outstanding knowledge of Ms Power Point.
Competency in Microsoft applications including Word, Excel, and Outlook.
Ability to work on tight deadlines.
Strong passion for tourism and hospitality industry.
Collaborate with colleagues to design creative solutions, create proposals and project timeline according to the standards discussed with clients.
Maintain and monitor project timeline, work hours, budgets and expenditures.
Ensure that projects are completed on time and within budget. Long hours are common, and work flexibly to meet project deadlines.
Remain in close communication with clients in your responsibilities to understand their needs and specifications.
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation.
Maintaining a positive and professional attitude towards clients at all times.
Organizing, attending and participating in stakeholder meetings.
Provide professional after-sales support to enhance the customers' dedication.
Issue all appropriate legal paperwork.
Keeping records and handling invoices.
Providing administrative support as needed.
* JOB REQUIREMENT & QUALIFICATIONS
Bachelor degree in Business Administration, Tourism or related field of study.
Proven experience as an Account Executive, or in other customer service role for market research company, agency is a plus.
Knowledge of negotiating principles.
Excellent communication/ presentation skills and ability to build relationships.
Solid organizational skills, including multitasking and time management.
Ability to work effectively both independently and as part of a team.
Strong client - facing and teamwork skills.
Outstanding knowledge of Ms Power Point.
Competency in Microsoft applications including Word, Excel, and Outlook.
Ability to work on tight deadlines.
Strong passion for tourism and hospitality industry.
Quyền lợi được hưởng
Thông tin khác
Bằng cấp: Đại học
Độ tuổi: 22 - 35
Hình thức: Nhân viên chính thức
Thời gian thử việc: 2 months
Thời gian làm việc: Monday - Friday (9AM - 6M)
Độ tuổi: 22 - 35
Hình thức: Nhân viên chính thức
Thời gian thử việc: 2 months
Thời gian làm việc: Monday - Friday (9AM - 6M)
Nộp hồ sơ liên hệ
CÔNG TY TNHH OUTBOX
Giới thiệu công ty
Xem trang công ty
THE OUTBOX COMPANY (Outbox) is a leading company in Vietnam and the region providing comprehensive solutions for market research & in-depth data analysis for the tourism and hospitality industry. Founded in early 2017 with great passion for tourism industry, we are concentrating our resources in providing our clients and partners with quality, optimal and authentic data analysis and research solutions built on the technology transformation and the thorough understanding of tourism and hospitality market. Outbox will also carry on its mission in supporting Vietnam's tourism industry towards a sustainable future development with our market-driven and data-driven thinking.
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