Assistant Director of Rooms - Phó Giám Đốc Khối PhòngNetNam Corporation
Nơi làm việc: Kiên Giang
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Thư ký - Trợ lý, Quản lý điều hành, Lương cao, Thống kê, Bộ Phận Hỗ trợ, Giao nhận/ Vận chuyển/ Kho bãi
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 23/05/2024
Hạn nộp: 30/06/2024
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Mô tả công việc
Champions the brand's service vision for product and service delivery.
Monitors and promotes room rates, specials, and promotions at the residence.
Runs and reviews critical information contained in room operations reports.
Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
Operates all department equipment as necessary and reporting malfunctions.
Ensures employees have the proper supplies and uniforms.
Understands and complies with loss prevention policies and procedures.
Verifies accuracy of room rates to maximize revenue opportunities.
Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Room Operations on the overall property financial goals and objectives.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.
Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Interacts with guests to obtain feedback on product quality and service levels.
Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.
Perform any other duties which may be assigned by the higher management from time to time.
Monitors and promotes room rates, specials, and promotions at the residence.
Runs and reviews critical information contained in room operations reports.
Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
Operates all department equipment as necessary and reporting malfunctions.
Ensures employees have the proper supplies and uniforms.
Understands and complies with loss prevention policies and procedures.
Verifies accuracy of room rates to maximize revenue opportunities.
Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Room Operations on the overall property financial goals and objectives.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.
Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Interacts with guests to obtain feedback on product quality and service levels.
Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.
Perform any other duties which may be assigned by the higher management from time to time.
Yêu cầu
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
4 years experience in guest services, front desk, housekeeping, or related professional area.
Luxury hotel working background
Vietnamese Oversea/Local Vietnamese preferred
4 years experience in guest services, front desk, housekeeping, or related professional area.
Luxury hotel working background
Vietnamese Oversea/Local Vietnamese preferred
Quyền lợi
Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
At least 14 annual leave, 2 days off per week
Relocation, repatriation allowance
Rest and relaxation, Home leave allowance: 2 million per 3 service months
Accommodation, uniforms, transportation, and meals are provided
International working environment
Insurance as labor law
Healthcare insurance for personnel for at least 6-service months colleagues and for the family after working 2 years
24/7 accident insurance
Other benefits
At least 14 annual leave, 2 days off per week
Relocation, repatriation allowance
Rest and relaxation, Home leave allowance: 2 million per 3 service months
Accommodation, uniforms, transportation, and meals are provided
International working environment
Insurance as labor law
Healthcare insurance for personnel for at least 6-service months colleagues and for the family after working 2 years
24/7 accident insurance
Other benefits
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Khác
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Quản lý, điều hành
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
23/[protected info]
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Khác
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Quản lý, điều hành
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
23/[protected info]
Giới thiệu công ty
NetNam Corporation việc làm
- Lầu 3 & 4 - 10A Nguyễn Thị Minh Khai, Phường Đa Kao, Quận 01, TP.HCM.
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Assistant Director of Rooms - Phó Giám Đốc Khối Phòng do công ty NetNam Corporation tuyển dụng tại Kiên Giang, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Assistant Director of Rooms - Phó Giám Đốc Khối Phòng hoặc công ty NetNam Corporation ở các link phía trên
Giới thiệu công ty
NetNam Corporation việc làm
- Lầu 3 & 4 - 10A Nguyễn Thị Minh Khai, Phường Đa Kao, Quận 01, TP.HCM.
Quy mô: Từ 101 - 500 nhân viên