Assistant Property Manager/ Assistant Building Manager/ Giám sát Dịch vụ tòa nhà

[Internal title: Facilities Manager/ Quản lý Tiện ích tòa nhà]
SCOPE OF WORK: Be responsible for assisting Property Manager in daily operations reports of the property.
A. OPERATION
I. Staff performance
Check daily attendant list and supervise the quality of work of outsource service: security guards, pest control activities, the landscape team, parking...
Participate in the collection of overdue accounts
Assist in control car park operations.
II. Cost control and energy saving
Supervise to ensure that operation time of all machines, AC system, lighting system in the building are controlled reasonably.
Operation department has procedures for stock control and items issued e.g. to avoid under / over stock.
III. Guest satisfaction
Make Tenant communication a priority.
Identify abnormal signs of operation, signs of defects and report to Line manager.
Support/supervise tenant's contractors in repair or maintenance works
Building hygiene management, whether outsourced or in-house, a non-compromising standard must be maintained.
Ensure Tenants are aware of the waste disposal systems and adhere to the procedures, Green Hub - Waste Management.
Quickly respond to customer requests within the allowable scope and in accordance with Company regulations.
IV. Safety and security
Ensure all staff, workers, contractors understand and implement the Fire & Safety regulation and procedures.
Participate in building security controlling
Implement the others works assigned by Line manager.
B. REPORT:
Report emergencies to proper authorities.
Carry out the periodic and unscheduled reports as requested by Line manager.