Business Analyst

Mô tả Công việc
About HQSOFT
HQSOFT is a leading Vietnamese software company specializing in business management solutions, especially in Distribution Management System (DMS). With over 19 years of experience, we've partnered with more than 500 clients including both local and international brands to drive digital transformation in sales, retail, and operations. Our flagship products include eSales DMS, nRetail, and 1CX - trusted platforms in various industries from FMCG to pharmaceuticals.
We value innovation, collaboration, and a growth mindset. At HQSOFT, you'll join a team that's passionate about building impactful solutions and constantly pushing boundaries.
Job Summary
HQSOFT is looking for a Business Analyst with at least 1-2 years of experience, preferably with exposure to Distribution Management System (DMS). The ideal candidate is detail-oriented, strong in documentation, and can confidently communicate in English with internal and external stakeholders.
Key Responsibilities
· Collaborate with clients and internal teams to gather and analyze business requirements, workflows, and pain points.
· Support solution design, especially in DMS-related processes (order management, inventory tracking, sales operations, retail activities).
· Prepare clear and structured documentation: URD, BRD, use cases, user stories, flowcharts, etc.
· Translate business requirements into functional specifications and workflows.
· Assist QA and Dev teams during User Acceptance Testing (UAT) and ensure alignment with business goals.
· Present and explain business needs and deliverables in English when required.
· Follow up post-deployment to ensure requirements are delivered and users are supported.