Customer Service Officer
VPĐD KIM SON LIMITED TẠI THÀNH PHỐ HỒ CHÍ MINHĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 22/08/2021
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Mainly in charge of Ecommerce orders, complaints and issues that are related to orders. Follow customer order (stock availability, finance for payment, delivery and contact by phone/ mail for order confirmation)
Support with system process (create Sale Order SO on SAP/ process credit note on SAP/ sale order/ sale confirmation on software that link to customer service dashboard)
Follow up and take care of external phone call for UK lines (telecommunication)
Book with transportation company for pallet order/ oversea customers
Have well knowledge about Oriental foods and drinks to give guideline, suggestions
Actively communicate and coordinate from internal side (Purchasing Dept. for stocks, Finance Dept. for payment, Warehouse Dept. for order status, and Marketing Dept. for Wholesale Promotion)
Process with new customer enquiry/ dealing with customer complaints/ retail order from shops or online orders.
Support with system process (create Sale Order SO on SAP/ process credit note on SAP/ sale order/ sale confirmation on software that link to customer service dashboard)
Follow up and take care of external phone call for UK lines (telecommunication)
Book with transportation company for pallet order/ oversea customers
Have well knowledge about Oriental foods and drinks to give guideline, suggestions
Actively communicate and coordinate from internal side (Purchasing Dept. for stocks, Finance Dept. for payment, Warehouse Dept. for order status, and Marketing Dept. for Wholesale Promotion)
Process with new customer enquiry/ dealing with customer complaints/ retail order from shops or online orders.
Yêu cầu công việc
Working hour: 18.00PM - 01.00AM (Monday - Friday)
University graduated (Commerce / International Trade / Business Administration/ Food Technology or other related fields). Fresh graduated - 01 year experience are welcome to apply.
Fluent in English.
Being careful, responsible.
Good problem solving and analysis skill.
Possess good interpersonal, communication and negotiation skills
University graduated (Commerce / International Trade / Business Administration/ Food Technology or other related fields). Fresh graduated - 01 year experience are welcome to apply.
Fluent in English.
Being careful, responsible.
Good problem solving and analysis skill.
Possess good interpersonal, communication and negotiation skills
Thông tin khác
Nộp hồ sơ liên hệ
VPĐD KIM SON LIMITED TẠI THÀNH PHỐ HỒ CHÍ MINH
Giới thiệu công ty
Xem trang công ty
THE UK'S LARGEST VIETNAMESE SEAFOOD SUPPLIER
Kim Son Ltd is a speciality frozen food distributor with a head office in London. We have a large customer base in the United Kingdom, Ireland and Continental Europe.
We supply a great variety of products including exotic seafood, vegetables, fruits, snacks and ready meals. Our exotic seafood range include a wide selection of marine fish, fresh water fish, fish pastes, white fish fillets, shrimps, blue swimming crabs, soft-shell crabs, cuttlefish, squids, baby octopus, clams, scallops, apple snails, sea cucumbers, abalones and flog legs .
As the largest distributor of Vietnamese seafood in the UK, our products are carefully sourced from well-established manufacturing partners all whom are EU approved. All our products are thoroughly cleaned and prepared to save customers valuable time when it comes to cooking that meal. Our finished products are fresh frozen and vacuumed packed to preserve quality and freshness. And to further ensure that quality and freshness is maintained, we store all our products in modern purpose-built 24 hour temperature-regulated cold stores.
It is also our endeavour to continue seeking new products everyday to widen our product range even more. We can be sure there is something for every customer!
Our specialist knowledge of the seafood industry together with strong customer focus will provide you and your customers with complete satisfaction. Kim Son is a brand representing premier quality, reliability and second-to-none customer service.
Kim Son, a brand representing premier quality, reliability and consistently good services.
Kim Son Ltd is a speciality frozen food distributor with a head office in London. We have a large customer base in the United Kingdom, Ireland and Continental Europe.
We supply a great variety of products including exotic seafood, vegetables, fruits, snacks and ready meals. Our exotic seafood range include a wide selection of marine fish, fresh water fish, fish pastes, white fish fillets, shrimps, blue swimming crabs, soft-shell crabs, cuttlefish, squids, baby octopus, clams, scallops, apple snails, sea cucumbers, abalones and flog legs .
As the largest distributor of Vietnamese seafood in the UK, our products are carefully sourced from well-established manufacturing partners all whom are EU approved. All our products are thoroughly cleaned and prepared to save customers valuable time when it comes to cooking that meal. Our finished products are fresh frozen and vacuumed packed to preserve quality and freshness. And to further ensure that quality and freshness is maintained, we store all our products in modern purpose-built 24 hour temperature-regulated cold stores.
It is also our endeavour to continue seeking new products everyday to widen our product range even more. We can be sure there is something for every customer!
Our specialist knowledge of the seafood industry together with strong customer focus will provide you and your customers with complete satisfaction. Kim Son is a brand representing premier quality, reliability and second-to-none customer service.
Kim Son, a brand representing premier quality, reliability and consistently good services.
Our Exotic and Authentic products are from Vietnam, Japan, Malaysia, Australia and other far Eastern countries that touch the lives of millions of people around the world, from our customers to those who make, grow and pack our products.
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