Customer Service & Sale Executive
CÔNG TY TNHH GOLDEN PHOENIX VIETNAM
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 26/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 20 Tr - 25 Tr VND
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Mô tả Công việc
Overview:
We are seeking a dynamic and enthusiastic Customer Service & Sales Executive to join our team. You will play a crucial role in providing excellent customer service, effective consulting, and sales through online and telephone channels.
Responsibilities:
Online Consulting:
Interact with customers through online channels such as live chat, email, and social media.
Provide detailed information about the company's products and services.
Address customer inquiries and resolve issues effectively.
Promote sales through consulting and recommending suitable products.
Telesales:
Make outbound calls to reach potential customers.
Introduce the company's products and services in an engaging and persuasive manner.
Handle customer objections and questions.
Successfully close sales transactions.
Customer Service:
Receive and handle customer requests, complaints, and feedback.
Provide support and solutions to customer problems.
Ensure customer satisfaction and maintain positive relationships.
Utilizing AI Skills and Chatbots:
Use AI tools and chatbots to automate tasks and improve work efficiency.
Interact with customers through chatbots and provide basic support.
Analyze data from chatbots to improve customer experience.
Interact with customers through online channels such as live chat, email, and social media.
Provide detailed information about the company's products and services.
Address customer inquiries and resolve issues effectively.
Promote sales through consulting and recommending suitable products.
Make outbound calls to reach potential customers.
Introduce the company's products and services in an engaging and persuasive manner.
Handle customer objections and questions.
Successfully close sales transactions.
Receive and handle customer requests, complaints, and feedback.
Provide support and solutions to customer problems.
Ensure customer satisfaction and maintain positive relationships.
Use AI tools and chatbots to automate tasks and improve work efficiency.
Interact with customers through chatbots and provide basic support.
Analyze data from chatbots to improve customer experience.
Overview:
We are seeking a dynamic and enthusiastic Customer Service & Sales Executive to join our team. You will play a crucial role in providing excellent customer service, effective consulting, and sales through online and telephone channels.
Responsibilities:
Online Consulting:
Interact with customers through online channels such as live chat, email, and social media.
Provide detailed information about the company's products and services.
Address customer inquiries and resolve issues effectively.
Promote sales through consulting and recommending suitable products.
Telesales:
Make outbound calls to reach potential customers.
Introduce the company's products and services in an engaging and persuasive manner.
Handle customer objections and questions.
Successfully close sales transactions.
Customer Service:
Receive and handle customer requests, complaints, and feedback.
Provide support and solutions to customer problems.
Ensure customer satisfaction and maintain positive relationships.
Utilizing AI Skills and Chatbots:
Use AI tools and chatbots to automate tasks and improve work efficiency.
Interact with customers through chatbots and provide basic support.
Analyze data from chatbots to improve customer experience.
Interact with customers through online channels such as live chat, email, and social media.
Provide detailed information about the company's products and services.
Address customer inquiries and resolve issues effectively.
Promote sales through consulting and recommending suitable products.
Make outbound calls to reach potential customers.
Introduce the company's products and services in an engaging and persuasive manner.
Handle customer objections and questions.
Successfully close sales transactions.
Receive and handle customer requests, complaints, and feedback.
Provide support and solutions to customer problems.
Ensure customer satisfaction and maintain positive relationships.
Use AI tools and chatbots to automate tasks and improve work efficiency.
Interact with customers through chatbots and provide basic support.
Analyze data from chatbots to improve customer experience.
Yêu cầu
Yêu Cầu Công Việc
Requirements:
Bachelor's or Associate's degree in business, marketing, or customer service-related fields.
Experience in sales or customer service.
Excellent communication and presentation skills.
Strong problem-solving and quick thinking abilities.
Proficient in using office computer tools.
Ability to work independently and as part of a team.
Passion for providing high-quality customer service.
Be willing to work overtime when necessary to meet customer needs.
Key Competencies:
Effective consulting and sales skills.
Excellent communication and persuasion skills.
Ability to solve problems and handle situations quickly.
Ability to multitask and manage time effectively.
Passion for providing high-quality customer service.
Requirements:
Bachelor's or Associate's degree in business, marketing, or customer service-related fields.
Experience in sales or customer service.
Excellent communication and presentation skills.
Strong problem-solving and quick thinking abilities.
Proficient in using office computer tools.
Ability to work independently and as part of a team.
Passion for providing high-quality customer service.
Be willing to work overtime when necessary to meet customer needs.
Key Competencies:
Effective consulting and sales skills.
Excellent communication and persuasion skills.
Ability to solve problems and handle situations quickly.
Ability to multitask and manage time effectively.
Passion for providing high-quality customer service.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Cao đẳng
Phụ cấp khác:
- Petro/Parking
- Entertainment (FOC/Drink)
- Travel fee
Thời gian thử việc: 2 months
Độ tuổi:
27 - 35
Thời gian làm việc: Monday - Friday
Đồng nghiệp: Dynamic, friendly
Phúc lợi:
- Full benefit according to the law
- High salary
- Convenient and luxurious working environment
- Monthly sales incentive
Ngày nghỉ: Saturday, Sunday and Holiday
Lương:
20 Tr - 25 Tr
VND
Cao đẳng
Phụ cấp khác:
- Petro/Parking
- Entertainment (FOC/Drink)
- Travel fee
Thời gian thử việc: 2 months
Độ tuổi:
27 - 35
Thời gian làm việc: Monday - Friday
Đồng nghiệp: Dynamic, friendly
Phúc lợi:
- Full benefit according to the law
- High salary
- Convenient and luxurious working environment
- Monthly sales incentive
Ngày nghỉ: Saturday, Sunday and Holiday
Lương:
20 Tr - 25 Tr
VND
Thông tin chung
- Thu nhập: 20 triệu - 25 triệu VND
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 26/11/2024
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