Customer Service (Trims/Garment)

CHI NHÁNH CÔNG TY TNHH MỘT THÀNH VIÊN FRAMIS VIỆT NAM TẠI ĐỒNG NAI

Địa điểm làm việc: Đồng Nai

Hết hạn: 28/12/2024

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Cạnh tranh

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 3 năm

thời trang dệt may

Mô tả công việc

Mô tả Công việc
GENERAL INFORMATION
Department: Customer Support
Location: HCM Area, Office in Dong Nais
WORKING HOURS
Mondays-Friday 8am-5pm (1 hour lunch break), every other Saturday
JOB DESCRIPTION
Manage daily orders via emails & ERP System
Have a good communication skill with the customers, good follow up & monitor the customer order delivery on schedule
Report on weekly customer service activities, maintain accurate and timely reporting
Prepare samples and quotation daily for customer request
Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.
Support project management to cross functional activity required for project execution.
Able to present company products, identify the customer needs, and elaborate the details to the customers
Able to assist & work with shipping department if necessary
Provide technical support to customer and problem solving for quality issue.
Any other ad-hoc tasks as assigned.
Department: Customer Support
Location: HCM Area, Office in Dong Nais
Mondays-Friday 8am-5pm (1 hour lunch break), every other Saturday
Manage daily orders via emails & ERP System
Have a good communication skill with the customers, good follow up & monitor the customer order delivery on schedule
Report on weekly customer service activities, maintain accurate and timely reporting
Prepare samples and quotation daily for customer request
Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.
Support project management to cross functional activity required for project execution.
Able to present company products, identify the customer needs, and elaborate the details to the customers
Able to assist & work with shipping department if necessary
Provide technical support to customer and problem solving for quality issue.
Any other ad-hoc tasks as assigned.

Yêu cầu

Yêu Cầu Công Việc
Good PC skills in MS Office, Excel ss
Initiative, hard-working, responsible, and energetic
Well-organized, detail-minded and good interpersonal skills
Able to work under pressure in a fast-paced environment, and work overtime is required at peak season.
Capable to work independent for problem solving
Fluent in both written and spoken English and Vietnamese
PREVIOUS EXPERIENCE
Minimum 3 years working experience in trims / garment merchandising, or administration experience is also considerable
EDUCATIONAL LEVEL
F.7 or above

Quyền lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương

Thông tin khác

Địa điểm làm việc
Đồng Nai
Đường Nguyễn Ái Quốc, Khu Công Nghiệp Nhơn Trạch 3 - giai đoạn 2, Thị Trấn Hiệp Phước, Huyện Nhơn Trạch, Tỉnh Đồng Nai, Việt Nam