CUSTOMER SERVICE

CÔNG TY TNHH DELICHILL VIỆT NAM

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 29/07/2021

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm CUSTOMER SERVICE

Mô tả công việc

Understand company policies, proactively response to user from all of communication channels
Resolve sophisticated problems for customers quickly and with the highest quality over the phone in a heavy phone volume environment
Learn and master multiple systems (knowledge base, internal tools, contact management system)
Be a subject matter expert on all thing's rider and eater
Be the voice of the customer
Escalate issues appropriately and drive them to resolution

Yêu cầu công việc

2+ years of customer-facing experience supporting customers in-person or on the phone
Passion for helping people and crafting support experiences that exceed customers expectations
Excellent critical thinking and problem-solving skills
Previous experience in a concierge-level / white-glove support environment
Ability to multitask, prioritize, and handle time-optimal
Excellent written and verbal communication skills
Excellent interpersonal skills, integrity, and follow-through on tasks
Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve support practices
Positive outlook and ability to quickly adapt to change
Ability to work weekend and evening shifts are required

Quyền lợi được hưởng

We are strategic: We believe the only way to predict the future is to build it. Creating solutions that will change our company and our industry is what we do -- on every project, every day.
We are learning: We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
We offer great compensation packages including attractive salary and other allowances

Nộp hồ sơ liên hệ

94 Xuân Thuỷ, Phường Thảo Điền 94 Xuân Thuỷ, Phường Thảo Điền

CÔNG TY TNHH DELICHILL VIỆT NAM

Giới thiệu công ty Xem trang công ty

Delichill Vietnam is a Technology company in F&B and Marketing field based in Ho Chi Minh City.We are looking forward to seeking the talented candidates who will participate and contribute the development for our company. Becoming passionate associates working in creative and active environment.

Quy mô công ty

Chưa rõ

Chia sẻ: