Database Administrator onsite/remote

Client profile: Diomac® is a dynamic and progressive Irish software company specializing in the design, development and implementation of fully integrated management information systems primarily for customers in the food production and distribution sectors. Our software, DIOMAC® ERP, provides a complete solution for production, traceability, accounting, financial reporting and analytics giving business owners and management full visibility of their factories and business. With a growing number of client companies in Ireland and the United Kingdom as well as France, South Africa, and USA, this is an exciting time in the development of the company with excellent opportunities for the successful candidate to advance their career

The Senior Tech Support/DBA would have the following key responsibilities:

• Second Line Tech Support

• SQL scripting for database queries and reporting (Crystal Reports and Excel/Cube Reporting) • Front-end testing for new development features, bug-fixes and improvements

• Create and maintain all user documentation

• Report to the Senior Project Manager regarding daily tasks and priorities (Daily Stand Ups)

• Qualification in Computing, Information Systems, or related discipline

• Expertise in hardware configuration, troubleshooting and software application and testing protocols

• Strong Proficiency in SQL and relational database structure and set up

• Experience as a Customer Support Specialist or similar role • Experience using help desk software and remote support tools.

• A good understanding of how ERP systems work

• Energetic, responsive, and detail-focused

• Excellent communication and problem-solving skills.

• Strong organizational skills and multi-tasking abilities

What we can offer to our employees:

- Competitive Net salary compared to market rate

- Social insurance based on Full-Salary plus Bao Minh healthcare insurance applied after 2 months probation

- 13th salary and performance review every year with promotion opportunities

- 25 annual leaves included VN public Holidays

- Work-from-home policy

- Flexible working hours from Monday to Friday (40 hours per week)

- Gym/yoga membership card, free sport clubs such as soccer, badminton

- Relaxing area with video games, table soccer and a pantry of free food & beverage

- Extra free lunch/snacks/fruits on Monday, Thursday and Friday

- Free English class every week

- Technical Training supporting packages

- An international working environment with open-minded culture, friendly colleagues and supportive team leaders

- English speaking environment