Digital Business Services Management Associate Full-time 2024TẬP ĐOÀN TÀI CHÍNH HSBC VIỆT NAM

In this role you will:
Assist with day-to-day operations and administrative tasks for the whole DBS (including relevant teams: Operations, Performance Services, IT, Corporate Services, Procurement, Chief Control Office and Data & Architecture Office) to provide essential support for the bank through operations, technology, and key central business services:
Operations: handle daily operational transactions for Wholesale and Retail clients accurately in accordance with agreed quality standards, ensure that transactions are executed in accordance with the established procedures and standards, demonstrate ways to improve service quality and exceed customer's expectations;
Performance Services: work with teams internally and externally out of DBS to provide business management support (e.g. communications, strategy execution, financial management, governance and people engagement, transformation, administrative matters, etc.) and a wide range of employee services and benefits;
IT: support IT initiatives by developing, implementing & managing the IT infrastructure, software, hardware and database
Corporate Services: support Corporate Services functions including facilities management, space planning, property acquisition & disposal, leasing, health & safety, maintenance, design, construction and critical facilities management
Procurement: assist with procurement activities to manage E2E lifecycle of all products, services and solutions provided to HSBC by external third-party vendors
Chief Control Office: assist the Control Office with compliance monitoring, risk assessments, audits, etc.
Data & Architecture Office: assist to align with the Group Data strategy to protect, enhance and unlock data cross HSBC
Identify best practice opportunities within the team
Contribute to the creation of a supportive work environment driven by HSBC values
Demonstrate ways to increase productivity in the process
Qualifications
We are looking for motivated and curious people who are:
Graduate with an undergraduate or post graduate Degree before 2023 in operations management, project management, strategic management, business management, banking or equivalent from a recognised university in Vietnam or overseas. Currently hold a minimum 3.2 cumulative GPA or overseas equivalent
Experience with financial planning
Good knowledge of the products/systems/applications used in the operational environment.
Strong interpersonal skills.
Effective communication skills/ problem solving skills
Proficiency in Data Analytics/ Microsoft Office/ Power BI/ Organizational skills
Have the legal right to work in Vietnam
Be fluent in English and Vietnamese
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