Facility Officer (aeon mall hai phong - 136)

AEONMALL Vietnam Co., Ltd is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy "The customer first", we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture.
Because of business expanding, we are in need of recruiting 01 Facility Officer (Aeon Mall Hai Phong).
+ Work location: Aeon Mall Hai Phong
+ Working time: 5 days/week, work in shift ((1 - 2 afternoon shifts (13:30 PM - 22:30 PM) per week)
+ Report to: Manager
+ Team: 5 - 7 members
1. Check the service's performance of Aeon Delight Vietnam (Service provider) and suggest quality service improvement and cost-saving;
2. Coordinate with Aeon Delight Vietnam to solve any incidents of tenants regarding equipment, a technical system such as water leaking, broken roller shutter, blackout, etc...;
3. Introduce operation procedures and regulations of a shopping mall to tenants, suppliers, vendors and follow implementation;
4. Regularly patrol around the shopping mall to ensure all facilities and services provided to customers are in good condition;
5. Handle facility and security requests from tenants and contractors;
6. Follow all fit-out works, renovation, events set up in the shopping mall and report the schedule and relevant incidents if any;
7. Summarize facility and security data & make a report as required from Management;
8. Other duties as assigned.