Giám Sát Kho Phân LoạiShopee Express

Supervising daily operations of the sorting center (can be one work shift, one zone or a functional team), including scheduling, staffing, and workflow management
Monitoring and reporting on key performance metrics such as volume FIFO, processing time, on-time rate and error rates, and taking corrective actions as needed
Ensuring compliance with fairness, safety and security protocols, including the proper handling of problems related to people and operations, following SOPs and company policies
Taking part in recruiting, training, and developing team members, and providing ongoing coaching and feedback to ensure high levels of performance and engagement
Collaborating with other departments and stakeholders to ensure smooth and efficient operations and resolve issues as they arise
Maintaining accurate records and documentation related to sortation center operations, tools, reports, trackers, equipment maintenance, and employee performance
Identifying opportunities for improvement in terms of SOPs, cost management, headcount planning, headcount allocation, system configuration, etc. and implementing solutions to drive greater efficiency and productivity
Handling projects or ad-hoc tasks as assigned by the upper management.