Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
The Five Cầu Đôi, Đông Anh - A premium serviced apartment under The Five Hospitality chain is now hiring Front Office Supervisor:
Location: Dong Anh, Ha Noi
1. Supervise and take responsibility for Front Office during working shift.
Controlling the working areas and the lobby. Support team members in the process of check-in, check-out, and handle guests' requests/complaints to maintain a high level of customer satisfaction and service quality.
Handling the incidents happening during the shift and reporting accordingly.
Instructing staff in credit card and cash handling processes, ensuring safety and compliance with the company's policy.
2. Conduct shift briefings to ensure hotel activities and operational requirements are known by the whole team.
3. Build strong relationships with other departments to provide the best service to guests.
4. Assist the Front Office Manager in training and recruitment of the department.
5. Take responsibility in the absence of the Front Office Manager and perform other duties as assigned by management.
Yêu cầu
College degree or higher, major in Hospitality or English preferred.
Good communication in English.
Proficient in Microsoft Office, Email, and PMS Opera.
Minimum 2 years of experience in hospitality, including at least 1 year in a supervisory role. Previous experience as a team leader in Front Office is an advantage.
Good understanding of hospitality and customer service.
Strong problem-solving, decision-making, and logical thinking skills.
Quyền lợi
Meal
Health checkup
Full uniform provided according to hotel standards.
Full participation in statutory insurance schemes (Social, Health, Unemployment) and additional health insurance.
13th-month salary, service charge
Young, dynamic, and open working environment that encourages learning and strong interdepartmental support.
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Đông Anh - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
[protected info]:57
Thông tin chung
- Ngày hết hạn: 30/01/2026
- Thu nhập: 12 - 20 triệu
Nơi làm việc
- Nơi làm việc
- Huyện Đông Anh - Hà Nội
