- Building and implementing plans
- Setting up, implementing, and monitoring the execution of the business and expense plan of Department per year/in each period.
- Proposing, implementing solutions to enhance operational efficiency and risk control for the Department.
- Managing and executing operations of the Department
- Implementing the credit product delivery to customers: seeking and introducing IVB's products to customers; Receiving loan / credit granting requests from customers; Appraising credit granting/ disbursement proposals according to regulations; Monitoring and supervising the capital utilization status after loan disbursment.
- Organizing marketing and advising customers related transactions: capital mobilization products, account management, payment services, card services, ATM, POS, remittance payments, digital banking services, foreign exchange activities.... and other customer services.
- Promoting and managing business activities for IVB customer segments:
- Implementing programs to boost sales of IVB's products and services.
- Implementing sales promotion programs for the sales team.
- Developing and managing cooperative relationships with partners.
- Managing business activities for customer segments:
- Managing, monitoring the implementation of business plans for customer segments at the unit.
- Implementing customer management, evaluation, and classification.
- Ensuring the quality and efficiency of business activities, compliance with relevant regulations and processes:
- Controlling the credit application documents, disbursement documents of the Marketing and Customer Relation officers according to regulations.
- Timely detecting and preventing risks and fraud in credit profiles of customers.
- Coordinating with relevant units in handling problematic debt recovery/overdue loan of customers at the unit.
- Other products and services: marketing, customer managment, customer service according to regulations.
- Building, protecting the reputation, and developing the brand image of IVB with customers, partners, and relevant agencies.
- Human resources management
- Participating in selecting and training employees, building and developing a successor human resources team.
- Assigning targets, guiding, and evaluating working performance for employees.
- Proposing personnel arrangement suitable with their capabilities.
- Organizing, managing, coordinating to implement tasks on general administraiton and human resources for all employees of the Unit.
- Others
- Periodically/ad-hoc reporting as required.
- Performing other tasks as assigned by the management/Branch manager.
1. Knowledge, professional experience
- Graduated from University or above in Economics, Finance, Banking, Business Administration, or related fields.
- Legal knowledge related to banking operations, compliance control and anti-money laundering according to the Bank's regulations.
- Knowledge of the bank's products and services.
- Knowledge of finance analysis, credit/assets appraisal.
- Good knowledge in macroeconomics, finance, and banking.
- Minimum of 03 years' experience in credit institutions with at least 01 year in equivalent management positions.
2. Skills
- Leadership skills
- Problem solving and decision-making skills
- Negotiation skills
- Sales, market and customers developping skills
3. Other requirements:
- English: TOEIC 600 and above or equivalent.
- Matching with regulatory criteria for prevention of money laundering, terrorist financing, and financing of proliferation financing of weapons of mass destruction.
* Contact Information:
Interested candidates, please send your CVs () to:
Ms. Thanh - Recruitment Team
Human Resources Management & Development Department
97A Nguyen Van Troi, Phu Nhuan Ward, HCMC
Tel: (84-[protected info] - Ext. 5599
Email: [protected info]