[HN] Ngân Hàng Kỹ Thương Việt Nam Techcombank Tuyển Dụng Nhân Viên Quản Lý Hệ Thống Tài Chính Và Thực Tập Sinh Bán Lẻ 2021

Officer, Finance system management
Category: Finance and Planning Division
Facility: Finance
Objective
Control data, build, develop, operate and improve management reporting systems on appropriate systems (DWH, KRM, OFSAA, BI...)
Key accountabilities (1)
1. Strictly comply with the Bank's labor regulations.
2. Daily data control on systems serving management reporting needs, ensuring data on daily, periodic, or unexpected administrative reports are accurate and timely, accurately reflect the business situation, as a basis for making business decisions.
3. Find the causes of deviations, potential errors in the related system - the basis for building management reports to give warnings, request modification and improvement with the Technology (IT) department to ensure data The data is always accurate, showing the right quality, ensuring that it is a common source of administrative data.
4. Participating in the application of the new system in building management reports, contributing to building a uniform management database, and at the same time directing other departments in the Array-Block to use and exploit data data on new systems.
5. Introduce new data mining methods, new processes, new processing flows for management reports to meet new analysis needs. At the same time, participate in analyzing and providing data processing solutions when a specialized system is put into operation.
6. Participate in collecting information and requests from users and analyzing business requirements (including new and changed requirements) to come up with preliminary solutions on the respective systems; Develop and maintain business/technical specification documents, and conduct development, requirements, and reporting on the system in the authorized partition.
7. Participate in building, improving, planning and updating (new) processes/instructions on business/reporting systems (new) according to the standards of the department's (new) systems. .
8. Conduct research, develop, build and automate management reports on suitable systems to meet the needs of business units as well as management departments of the bank. . Operate periodic reports and develop special reports as required by management.
9. Participate in building data structures, data processing flows on systems (DWH, KRM, OFSAA, MA tool...) to ensure the exploitation/operation/upgrading of systems and databases. management reporting is convenient and easy; at the same time ensure the synchronization of information between business systems - management reports.
10. Perform work in accordance with policies, regulations, processes, internal guidelines and quality commitments (SLAs).
11. Perform other tasks as required by the Division Manager/Section Director.
Key accountabilities (2)
Key accountabilities (3)
Key Relationships - Line Manager
Directly:
Director of Financial Systems
Key Relationships - Subordinate
Key Relationships - Internal relationship
Sales Division, supporting departments (Operation Technology, Business Analytics, Strategy, Risk Management...), branches and other divisions of the Finance
- Planning Division
Key Relationships - External relationship
System software development and supply partners are involved in the development and improvement of management reporting information systems.
Success Profile - Qualification and Experiences
- Having a university degree or higher at a university in Economics, Finance, Banking or Information Technology. Preference will be given to those who have a university degree and have specialized training in economics, banking, finance or financial information technology, and especially study international financial programs.
- Priority will be given to those who have experience, knowledge and skills in management reports, state bank statements or financial and banking accounting or banking and finance audits, reporting information systems. management reporting, report development. Have an understanding of traditional and modern banking and financial products and activities.
- Having 0-2 years of experience in special reports on management reports in banks, on data management systems SQL, Oracle, IBM...
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Intern Retail
Category: Retail Banking Group
Job Type:
Facility: Retail Banking
Job Purpose
- The job holder efficiently manage and exploit the assigned book of Customers (SME / MSME) through:
1. Know customers, manage relationships with potential/strategic customers according to TCB's policy
2. Provide products and services, build customer relationships and connecting customers with TCB
3. Manage the quality of service provided to customers within the assigned scope of work
Key Accountabilities (1)
1. Know your customers:
1.1. Category level
- Receive a list of assigned customers. Understand the business model, portrait and customer needs by group,
Identify each group of customers according to the set of customer identification criteria to manage relationships according to TCB's strategies and policies from time to time.
1.2. Customer level
- Identify customer needs through multi-channel: phone / email / online channel / face-to-face meeting
- Interview, record and comprehensively evaluate the needs and problems of the Customer
2. Product and price
- Actively upgrade products, policies, business programs, .. for business customers at TCB
- Update and define solution structures and pricing policies for customers in the managed portfolio
Key Accountabilities (2)
3. Sales and service
- Actively implement selling/service introduction activities according to the action program with the assigned portfolio to achieve the targets from time to time: New customer Onboard, New offers and promotions, Increase active anti-leave
- Update and apply scenarios of approaching, selling, and customer caring
- Advising customers on packages of solutions, products and services on the basis of the built sales scenario
- Expanding product, service / consulting solution package for customers to increase the size and quality of customers' transactions in categories
- Responsible for taking care of customers in the managed portfolio, fully implementing QoS standards, commitments to quality of service as prescribed to increase customer experience and satisfaction at TCB
4. Risk management:
- Grasp and absolutely comply with the regulations, procedures, ethics of TCB
- Operational risk identification in accordance with TCB's regulations and procedures and the law
Key Accountabilities (3)
5. Operation
- Comply with the process of coordinating with relevant (CSM, BSO, BB Teller, ...) to quickly, accurately and promptly serve customers' needs.
- Comply with regulations on using, looking up, checking information and manipulating TCB systems (T24, ECM / BPM, AMLOCK, Sale Funnel Tools, Debt Management, CIC, ...)
6. Organization and Personnel:
- Develop yourself, participate in training under the TCB program and train yourself to fulfill your role and task and adapt to work-related changes
7. Effective management
- Actively manage personal performance indicators according to assigned target
- Proactively raise problems and difficulties that need support (if any) with managers to take remedial measures.
8. Other jobs:
- Deploying the reporting work at the unit
- Perform other related tasks at the request of managers
Key Relationships - Direct Manager
Manager Sale Portfolio Management
Key Relationships - Direct Reports
None
Key Relationships - Internal Stakeholders
BB Division; RBG Division, Risk Management Division, GTS Division, Opts Division, CA Division, HR...
Key Relationships - External Stakeholders
External relations: Customers ...
Success Profile - Qualification and Experiences
University degree in Foreign Trade / Economics / Finance / Banking
Experience: At least 3 years of experience in banking related to SME segment
English: minimum TOEIC 550 or equivalent.
Apply here