[HN] PRODUCT OWNER/ BUSINESS ANALYST (SENIOR/ EXPERT)Công ty Cổ Phần Giao Hàng Tiết Kiệm - GHTK

The PDA Center of GHTK is looking for candidates for the position of Expert/ Senior Product Owner/ Business Analyst with the following job description:

I. RESPONSIBILITIES

Product Management

-Product development, including user-friendly interface, flexibility, and features suitable for business customers' processes and operations;

-Work closely with Product designers to create wireframes and prototypes, iterate on product features and enhancements, and user interfaces that are friendly UX/UI and align with the product vision.

- Ensure compliance with quality standards and processes during product development;

- Support project management in planning, risk assessment, and resource management to ensure progress and product quality;

- Interact closely with technical departments to ensure proper understanding of requirements and accurate response to technical requests;

- Monitor product performance post-deployment and take necessary measures for improvement;

- Stay informed on industry trends, best practices, and emerging technologies in e-commerce and e-logistics.

Market Research and Analysis

Carry out market research and analyze the requirements of partners and customers, propose solutions according to the company's strategy;

Stakeholders Management

- Provide training and instruction documents to help customers understand and take full advantage of product features and functions;

- Ensure effective customer support processes, and quickly respond to support requests and customer requirements;

- Maintain relationships with partners and customers to understand their requirements for consulting better, supporting, providing solutions, and ensuring customer satisfaction.

II. REQUIREMENTS

- Minimum 5 years of working experience as Product Owner/Business Analyst;

- Have in-depth knowledge in the field of e-logistics, E-commerce, ERP services, and B2B solutions;

- Have experience working on one of ERP, Odoo, Shopify, or similar systems;

- Communication, problem-solving, analytical, and project management skills;

- Able to multitask and withstand high pressure;

- Knowing developing products applying new technologies such as artificial intelligence (AI), and the Internet of Things (IoT) is a plus;

- Priority is given to candidates with university degrees in economics, commerce, statistics, IT, Information Systems, or related fields.

III. BENEFITS

- Competitive salary: Up to $3000/month (Negotiable, and periodically reviewed based on your capacity); Bonus for Lunar New Year, New Year, other holidays, and outstanding achievements.

- Social insurance and health insurance;

- Young and dynamic working environment;

- Work with a highly specialized technology team, and have the opportunity to maximize your abilities;

- Continuously receive training on knowledge and skills related to the Company's areas of operation;

- Diverse collective and entertainment activities (Football club, games, curling, ...); annual team-building event;

- Full benefits are guaranteed according to current Law and the Company's regulations;

- Be empowered, self-determined, and have enough space to develop yourself in a typical E-Logistics environment.

IV. OTHER INFORMATION

- Working hours: 9:00 a.m. - 6:30 p.m. Monday through Friday and alternate Saturdays.

- Address: GHTK Building, Pham Hung, Me Tri Ward, Nam Tu Liem District, Hanoi.

V. HOW TO APPLY

- To apply for the PO position, please send us your CV by email: [protected info].

- Subject: EPO - Your name.