HR Generalist

About the position:
We are currently seeking a detailed-oriented HR Generalist to join our HR team. This position will report to the Training Manager and will be coached, supervised by Senior HR Trainer. If you are a detail-oriented, well-organized and meticulous person, we encourage you to apply to this position.
As the HR Generalist, you will play a pivotal role in ensuring all logistics are in place to welcome new employees onboard with the company as well as attending to various requests from employees on a day-to-day basis. Your responsibilities will include requesting and arranging logistics relating to new employee work accounts, coordinating orientation sessions, serving as an HR help desk for non-Vietnamese expats, tracking attendance and leave records, and providing support during the disciplinary and termination process.
This position required relocation to Dubai, UAE and might be required to transfer to APAC countries to support training implementation in these locations.
Responsibilities:
1. Employee Welcoming and Orientation:
● Keep the new employee database updated and well-maintained
● Collaborate with other HR - Admin teams to prepare work devices and accounts
for new employees prior to the orientation day.
● Coordinate orientation sessions for new employees by informing employees and
trainers of the schedule, set up venues for training sessions, follow up with new
employees post-training, etc.
● Ensure new employees have a smooth transition into the organization by
addressing their questions and concerns.
● Pick up the new employees at the airport and safely introduce them to their
accommodation in Dubai.
2. Training program management:
● Assist with maintaining the accuracy of policy documents, learning materials, training presentations, and other departmental collateral.
● Maintain learning opportunity schedule(s), attendee list(s), and event calendar(s), ensuring timely delivery of all learning needs and opportunities for all employees.
● Complete post-learning knowledge and skill assessments for all training/coaching attendees using all relevant tools and resources.
3. HR Help Desk for Non-Vietnamese Expats:
● Act as the primary point of contact for non-Vietnamese expatriate employees, promptly responding to their inquiries and issues.
● Collaborate with relevant stakeholders to gather accurate information and provide comprehensive solutions to non-Vietnamese expatriate employees.
● Keep track and maintain employee inquiries log database. Send out emails to confirm, update and resolve inquiries to employees.
4. Policy Implementation and Monitoring:
● Actively implement and monitor company policies and regulations stated in the Employee Handbook.
● Report any non-compliance issues and assist in resolving them in a fair and consistent manner.
5. Disciplinary and Termination process support:
● Assist in the termination process, ensuring that all necessary paperwork is completed accurately.
● Collaborate with the HR team to ensure a smooth transition for departing employees.
6. Attendance and Leave Tracking:
● Maintain accurate records of non-Vietnamese expatriate employees' monthly attendance.
● Record annual leaves and sick leaves used by non-Vietnamese expats to fill in monthly attendance tracking.
7. Perform other responsibilities as assigned.