IT Officer

Provides user training and support of all hotel systems, network enhancements, hardware and software
support. Assist with the implementation of technology initiatives with corporate IT to ensure alignment with
overall Hilton IT direction.
Property Support 50 %
• Provides consultative advice to on-site users related to software applications, hardware and network connectivity.
• Implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Assists in promoting inter-departmental effectiveness and efficiency for optimum utilization of system resources.
Operations 50 %
• Responsible for the Hilton Technology Network Administrator in compliance with HHC Standards.
• Coordinates upgrades and is responsible for the directory structure on network servers.
• Manages, performs diagnostic and corrective measures relative to performance of LAN and network servers.
• Manages shared technology resources.
• Works closely with property management to ensure smooth running of the network and assists in helping to maintain the site systems.