IT Risk, Quality Assurance and Data Protection​ Senior Manager

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
This role is responsible for overseeing data privacy management, quality assurance, and risk & control assessment across the organization. The position ensures regulatory compliance, robust privacy impact assessments in critical projects, the establishment of a quality assurance framework, and effective risk management in alignment with the GRC (Governance, Risk, and Compliance) framework. The role balances compliance, operational efficiency, and stakeholder needs.
Job Responsibilities
Risk & Control Assessment
- Perform periodic risk and control assessments based on the defined GRC framework.
- Coordinate with relevant teams during internal and external audits, ensuring timely and accurate responses.
- Lead risk awareness and training programs to foster a culture of proactive risk management across the organization.
Quality Assurance
- Define and maintain the quality assurance (QA) framework and testing procedures for IT and business processes.
- Conduct regular process reviews and generate reports to identify improvement opportunities and strengthen the control environment.
- Drive continuous improvement initiatives to enhance process quality and compliance.
Data Privacy Management
- Lead regulatory compliance reporting and conduct gap assessments to ensure adherence to data privacy laws and internal IT policies.
- Oversee privacy impact assessments for all critical projects, ensuring risks are identified and mitigated early.
- Collaborate with project teams to embed privacy by design principles.
Team management
Foster a culture of continuous learning by managing and mentoring teams, enhancing quality and productivity.