it support it system, IT Helpdesk,english

Administration (40%)

• Design, organize, modify, and support an organization's systems, including operating systems, security tools, web servers, email systems, networks system, and user hardware (laptops, PCs).
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
• Upgrade and manage hardware and software.
• Monitoring and maintaining server systems and networks.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Monitoring (backup system, Network device, internet, camera ...)

Helpdesk and asset management (60%)

• Monitoring and maintaining all the software, hardware, and other IT equipment.
• Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat, or at the user table.
• Install workstations and install and configure computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications.
• Repair some small problems in hardware PCs, Printers, Scanner, and telephones.
• In charge of installing workstations, loading all required software, and supporting the new entrance to use their account and PC on the first day in the company.
• Update Monthly IT Reports & labeling and manage IT assets.

• Major: IT or related degrees.
• Good at Window OS, Linux OS.
• Proven experience as a System Administrator, Network Administrator or similar role.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
• Having CCNA/MCSA and VMware infrastructure is an advantage.
• Fair English communication skills in both speaking and writing.
• Communication & problem-solving skills, strong persuasion.

• Working time is only 5 days/week (from Monday to Friday);
• Attractive salary;
• 13th-month salary, annual salary increase, year-end bonus according to annual performance evaluation;
• Company car;
• Allowance for lunch, phone, computer;
• Teambuilding level 4*, 5* domestically and internationally; company sponsored when traveling, picnic in groups;
• Happy Hour, New Year Party, Lucky Draw, Christmas party, Birthday, watching movies and other entertainment activities;
• In addition to the statutory insurance, there is also 24/24 accident and health insurance for all employees.