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Mô tả công việc
* Handle Documentation and Requirements:
-Work directly with agents, customers, shipping lines, and partners to follow up on import and export shipments.
-Receive SOP from the OP manager, booking confirmation from CS, and send shipment's timeline to clients.
-Input data into the system, issue A/N, invoices, D/O, declare manifests, and make payments to shipping lines and partners.
-Complete SI, manifest submission, and issue BL to customers.
-Send pre-alert to agents.
* Handle Operational and
* Billing Issues:
-Resolve all problems related to operational jobs.
-Complete the import-export billing process and prepare payment plans.
-Follow the timeline requested by Accountant.
* Monitor Shipments:
-Ensure agents follow SOP.
-Follow up on shipments until delivery is made and empty is returned.
* Reporting and Other
* Tasks:
-Report volume to the Manager weekly.
-Perform other tasks as assigned.
Yêu cầu
-College degree or above, preferably in logistics or international trade.
-Proficient in English, additional languages like Chinese or Japanese are encouraged.
-At least 1 year of experience in freight forwarding, logistics, and import/export.
-Experience in customer service is an advantage.
-Strong communication skills and a team-oriented spirit.
Quyền lợi
Participation in social insurance, health insurance, and unemployment insurance even during the probationary period.
Career training and development in a friendly work environment.
Annual company trip.
13th-month salary, holiday bonuses, and other benefits as per company regulations.
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 ([protected info], Thứ 2 đến Sáng Thứ 7)
Thông tin chung
- Ngày hết hạn: 12/02/2026
- Thu nhập: Thỏa thuận
Nơi làm việc
- 275B Phạm Ngũ Lão, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh
- (Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)
- 1. 275B Phạm Ngũ Lão, Phường Phạm Ngũ Lão, Quận 1
- (Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)