Quản Lý Vận Hành - Operations Manager Ha Noi

SGS VIETNAM Ltd.

Địa điểm làm việc: Hà Nội

Hết hạn: 07/07/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

Mô tả công việc

Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process;
Daily communication with the client to align expectations;
Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department;
Maintaining the internal moderation calendar for the relevant programs;
Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard;
Ensuring that the external moderation deadlines are met, and requisite material provided;
Maintaining and evaluating assessment procedures including internal and external moderation;
Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.

Yêu cầu

Have a decent level of English (no English certificate is required but English level should be equivalent to IELTS 7.0);
1 - 2 years of working experience as an operations manager or equivalent role in a BPO (Business -Process Outsourcing) company. Team size: 80 - 100;
Used to work in a BPO (Business Process Outsourcing) company is preferable;
Have experience working with content management methods and tools;
Experience with Google sheets/documents, have good ability to understand/ process data;
Thrive in a fast-paced content moderation environment;
Analytically-minded and detail-oriented;
Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently;
Are self-starters and have a high degree of personal responsibility;
Demonstrate a positive, can-do, proactive attitude;
Enjoy working and contributing as part of a team;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.

Quyền lợi

Salary: Negotiable;
Attractive benefits, international, fun and professional working environment;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Chance to work closely with both experienced Vietnamese and foreign experts;
Continuous and professional training to fully develop your potential;
Flexible working hours, we work 40 hours per week (Monday-Friday);
End-of-year bonus every year;
Lunch allowance and free drinks (coffee, tea, etc);
Health Insurance package;
Social Insurance under Vietnam law;
Annual health check, annual flu vaccination;
Paid leave (12 days/year), sick leave and personal leave.

Thông tin chung

Ngày hết hạn: 07/07/2024
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 95,000 employees, SGS operates a network of almost 2,400 offices and laboratories around the world.

Quy mô công ty

Từ 501 - 1000 nhân viên

Chia sẻ: