Recruit Regent Club Attendant tại Kiên Giang - Regent Phú Quốc
NetNam Corporation
Địa điểm làm việc: Kiên Giang
Hết hạn: 26/09/2021
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
- Personalize interactions within the service process, aiming to make each visit to the Regent Club as memorable and unique as possible. Acknowledge guests and remember dining preferences as well as their names and preferred seating.
- Make sure that all food and beverage orders are served within the standard time and are checked for quality and presentation before serving to the guest table.
- Personolize menu recommendations to guests for both food and beverage orders, by genuinely listening to the guest's preferences and taking notes accordingly.
- Make sure that all orders are recorded through the Symphony Micros system and actively monitor preparation time in order to deliver food & beverage items within a time frame.
- Discretely observe the guest and check their satisfaction, collect guest feedback and report to higher management to take immediate actions if necessary. Promtly response to guest issues and act with generosity.
- Take opportunities to upsell resort's offerings such as dining events, the SPA treatments, wellness and activities in order to inhance guest experience and increase resort revenue.
- Inform guests about activities that will take place in Regent and around Phu Quoc Island in order to contribute to guests memorable stay.
- Ensure to record daily beverage consumption in order to keep track of the stock and raise purchase requests when needed.
- Conduct daily Regent Club asset inventory, responsibly report and record of any breakages and damages to higher management. Keep and store breakage records for monthly submission to Finance department.
- Make sure that all guest preferences, special request, food allergies and dietary restrictions are keyed in guest profile in the PMS system, communicated well within the Regent Club team, Regent Club Kitchen team, all dining outlets and throughout the resort to related departments.
- Keep resort's property safe and secure, treat provided working equipment and assests in a responsible and professional manner.
- Ensure that the Regent Club and surrounding areas are always clean, the floor, tables, furniture and counters are dust- and stain-free, music playlist is adhered to Regent brand standard, the lights are appropriate to the time of the day, the working place is in a spotless condition. Follow cleaning checklists, take control and inspect the areas on a regular basis. Report any maintanence issues to the higher management for immediate rectification.
- Make sure that printed menu inserts are up to date, clean, wrinkle-free, the menu covers are tidy, in good condition and presentable.
- Handle Lost & Found items honestly, accurately, in a professional manner and in accordance to resort policy.
- Ensure all tables are setup according to the Regent standards, tableware (plates, glasses, cutleries) is clean, polished and defect-free, and that service stations are fully stocked and ready for operation.
- Always live up to the standards set by the Regent brand, by assuring you know the standard operating procedures and making sure they are well followed. Know the Forbes Travel Guide Standards that are applicable for bars & lounge and implement them within the service processes.
- Make sure that all food and beverage orders are served within the standard time and are checked for quality and presentation before serving to the guest table.
- Personolize menu recommendations to guests for both food and beverage orders, by genuinely listening to the guest's preferences and taking notes accordingly.
- Make sure that all orders are recorded through the Symphony Micros system and actively monitor preparation time in order to deliver food & beverage items within a time frame.
- Discretely observe the guest and check their satisfaction, collect guest feedback and report to higher management to take immediate actions if necessary. Promtly response to guest issues and act with generosity.
- Take opportunities to upsell resort's offerings such as dining events, the SPA treatments, wellness and activities in order to inhance guest experience and increase resort revenue.
- Inform guests about activities that will take place in Regent and around Phu Quoc Island in order to contribute to guests memorable stay.
- Ensure to record daily beverage consumption in order to keep track of the stock and raise purchase requests when needed.
- Conduct daily Regent Club asset inventory, responsibly report and record of any breakages and damages to higher management. Keep and store breakage records for monthly submission to Finance department.
- Make sure that all guest preferences, special request, food allergies and dietary restrictions are keyed in guest profile in the PMS system, communicated well within the Regent Club team, Regent Club Kitchen team, all dining outlets and throughout the resort to related departments.
- Keep resort's property safe and secure, treat provided working equipment and assests in a responsible and professional manner.
- Ensure that the Regent Club and surrounding areas are always clean, the floor, tables, furniture and counters are dust- and stain-free, music playlist is adhered to Regent brand standard, the lights are appropriate to the time of the day, the working place is in a spotless condition. Follow cleaning checklists, take control and inspect the areas on a regular basis. Report any maintanence issues to the higher management for immediate rectification.
- Make sure that printed menu inserts are up to date, clean, wrinkle-free, the menu covers are tidy, in good condition and presentable.
- Handle Lost & Found items honestly, accurately, in a professional manner and in accordance to resort policy.
- Ensure all tables are setup according to the Regent standards, tableware (plates, glasses, cutleries) is clean, polished and defect-free, and that service stations are fully stocked and ready for operation.
- Always live up to the standards set by the Regent brand, by assuring you know the standard operating procedures and making sure they are well followed. Know the Forbes Travel Guide Standards that are applicable for bars & lounge and implement them within the service processes.
Yêu cầu
To be discussed during the interview
Quyền lợi
• Competitive salary
• Insurance as labor law
• At least 14 annual leave, 2 days off per week
• Contract 2 years included probation period
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation, and meals are provided
• Service charge as revenue
• International working environment, join courses of IHG Group
• Healthcare insurance for personal at least 6 months and for the family after working 2 years
• 24/7 accident insurance
• Other benefits
• Insurance as labor law
• At least 14 annual leave, 2 days off per week
• Contract 2 years included probation period
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation, and meals are provided
• Service charge as revenue
• International working environment, join courses of IHG Group
• Healthcare insurance for personal at least 6 months and for the family after working 2 years
• 24/7 accident insurance
• Other benefits
Thông tin khác
Mức lương:
Thỏa thuận
Địa điểm:
Kiên Giang
Hạn nộp hồ sơ:26-09-2021
Chức vụ:Nhân viên
Hình thức:Toàn thời gian
Ngành nghề:Khách Sạn - Nhà Hàng
Thỏa thuận
Địa điểm:
Kiên Giang
Hạn nộp hồ sơ:26-09-2021
Chức vụ:Nhân viên
Hình thức:Toàn thời gian
Ngành nghề:Khách Sạn - Nhà Hàng
Thông tin chung
- Ngày hết hạn: 26/09/2021
- Thu nhập: Thỏa thuận
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Giới thiệu công ty
Xem trang công ty
Công ty NETNAM , Chi nhánh tại Thành Phố Hồ Chí Minh, được thành lập từ 11/1998, là Công ty tiên phong về lĩnh vực Internet ở Việt Nam. Mục tiêu chính của Công ty Chúng tôi là nghiên cứu các ứng dụng Công Nghệ Thông Tin vào đời sống, hỗ trợ người sử dụng bằng những công nghệ tiên tiến nhất. Hiện nay, NETNAM đã trở thành một trong những nhà cung cấp dịch vụ Internet hàng đầu. Với những kinh nghiệm nghiên cứu trong lĩnh vực mạng máy tính, NETNAM luôn mang đến cho bạn những dịch vụ Internet đa dạng và phong phú nhất.
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