Regional Manager (Retail - HCM & Hanoi)

1. Sales Management:
· Guide stores to set daily sales targets based on the monthly sales goals set by the headquarters and ultimately achieve the sales budget for the managed area;
· Monitor daily sales data for stores in the region;
· Understand reasons for any shortfall in daily sales budgets, and provide guidance to store management teams to achieve targets.
2. Personnel Management:
· Supervise and guide store management teams to stabilize store personnel structures and create plans to improve overall KPI results.
3. Profit and Loss Management:
· Monitor store report data and analyze metrics such as gross profit, profit, costs, and losses.
4. Goal Management:
· Set phased sales targets, store improvement goals, and assist store managers in setting employee development goals;
· Follow up on these quantifiable goals with set deadlines.
5. Standards Management:
· Handle principled issues according to company standards;
· Continuously set and achieve the highest standards for store management teams, effectively judge and make decisions on all standard issues.
6. Cost Management:
· Reduce company costs by guiding stores in implementing personnel cost control and expense control measures;
· Manage controllable expenses for stores in the region.
7. Safety Management:
· Enhance safety awareness among all regional store employees and set safety management requirements for special equipment like cash registers, fire equipment, and surveillance devices;
· Ensure store employees work according to regulations to reduce workplace injuries.
8. Brand Management:
· Lead internal employees to provide an excellent experience for external customers, fostering brand loyalty;
· Understand and convey the company's brand philosophy and development vision, promoting employee brand awareness to achieve customer recognition of the brand.