Restaurant Manager

• Effectively manage the restaurant by ensuring the following:
- Oversee the implementation of standards as detailed in the departmental standards and procedures manual
- Adhere to opening and closing procedures
- Adhere to bill paying procedures
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
- Personally meet and farewell a minimum of 80% of your customers( also get customer contacts)
- Encourage and motivate staff to provide optimum service during all shifts
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• Develop and implement Promotions Calendar for F&B products in the restaurant
• Manage special event concepts
• Anticipate market changes and review operations when necessary
• Conduct competitor analysis( regularly or as requested)
• Create positive publicity opportunities
• Manage customer database and utilize effectively( collect email data base)
• Up
-sell property facilities
• Actively pursue cost
-saving measures
• Recycle wherever possible
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• Manage wage and beverage cost
• Forecasting
• Stock control
• Analyze food and beverage statistics through point of sale system
• Works with Superior on manpower planning and management needs
• Works with Superior in the preparation and management of the Department's budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.
• Update daily log file