Sales Executive B2B (Khanh Hoà, Lâm Đồng)

Working location: in charge of expanding market in Khanh Hoa, Lam Dong

1. Develop business and keep retention clients

- Maintain and develop sales volume;

- Develop new business opportunities from new market segments, existing clients and renewals;

- Understand features, advantages, disadvantages of the products & services as well as competitors' one;

- Contact with customers and record all customers' information in the report of customer's information;

- Keep close relationship for retention of clients;

- Co-operate with sales admin to prepare contract, service executive form, check [protected info] get customers;

- Planning for week work, month for approval and comply with the approved plans;

- Receive and handle complaints from customers regarding to product quality, delivery time, etc;

- Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises.

- Coordinate with Operations Department to complete the service and meet the customers' requirement;

- Contact clients to ascertain the client's satisfaction with the service;

- Respond to termination notices & follow up the process of contact's liquidation;

- Set up and conduct a regular client visitation cycle;

- Renegotiate service agreements by conducting fresh survey/audit or educating users of the services, and introduction of new services that be suitable to the client;

2. Market research & competition activities

- Conduct thorough market segment research of your sales zone;

- Regularly recommend constructive ideas in marketing the services and penetrating the target segment;

- Monitor competition activities and strategies regularly.

- Other requested tasks