Sales Manager (Operations Manager)Công Ty TNHH Hard Discount VIETNAM
Nơi làm việc: Đồng Nai
Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Quản lý điều hành, Lương cao, Giao Dịch Khách Hàng, Bán hàng, Kinh doanh, Kinh doanh / Bán hàng / Chăm sóc khách hàng
Lương: Thương lượng
Hình thức: Toàn thời gian
Ngày đăng: 30/05/2024
Hạn nộp: 21/06/2024
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Mô tả công việc
Role and Scope of the Task
The Operations Manager for Chain Stores is responsible for overseeing the day-to-day operations of multiple store locations within a designated region. This role ensures that each store operates efficiently and profitably, delivering high standards of customer service, and achieving sales and profitability targets. The Operations Manager works closely with store managers to implement company policies, strategies, and objectives.
Key Responsibilities: Manage operation of around 30 - 60 stores.
1. Operational Oversight:
Ensure all stores in the chain comply with company policies and procedures.
Conduct regular store visits to monitor performance and ensure operational standards are maintained.
Address and resolve operational issues promptly and efficiently..
2. Sales and Profitability:
Develop and implement strategies to achieve sales targets and increase profitability across all stores.
Analyze sales reports and financial data to identify trends and areas for improvement.
Work with store managers to implement promotional activities and optimize product displays.
3. Staff Management:
Recruit, train, and develop store managers and staff to maintain high performance and morale.
Conduct performance reviews and provide constructive feedback to store managers.
Foster a positive and inclusive work environment.
4. Customer Service:
Ensure exceptional customer service standards are consistently met in all stores.
Handle customer complaints and escalations in a professional and timely manner.
5. Inventory and Supply Chain Management:
Monitor inventory levels to ensure optimal stock levels in each store.
Coordinate with the supply chain team to manage stock replenishment and distribution.
Implement loss prevention measures to minimize shrinkage and theft.
6. Compliance and Safety:
Ensure all stores comply with health, safety, and legal regulations.
Conduct regular audits to ensure adherence to company policies and standards.
Address any compliance or safety issues immediately.
7. Budget Management:
Prepare and manage operational budgets for each store.
Monitor expenses and implement cost-saving measures where possible.
Report on financial performance and budget adherence.
8. Strategic Planning:
Contribute to the development of long-term operational strategies for the chain.
Identify opportunities for expansion and growth within the region.
Stay informed about industry trends and competitor activities.
The Operations Manager for Chain Stores is responsible for overseeing the day-to-day operations of multiple store locations within a designated region. This role ensures that each store operates efficiently and profitably, delivering high standards of customer service, and achieving sales and profitability targets. The Operations Manager works closely with store managers to implement company policies, strategies, and objectives.
Key Responsibilities: Manage operation of around 30 - 60 stores.
1. Operational Oversight:
Ensure all stores in the chain comply with company policies and procedures.
Conduct regular store visits to monitor performance and ensure operational standards are maintained.
Address and resolve operational issues promptly and efficiently..
2. Sales and Profitability:
Develop and implement strategies to achieve sales targets and increase profitability across all stores.
Analyze sales reports and financial data to identify trends and areas for improvement.
Work with store managers to implement promotional activities and optimize product displays.
3. Staff Management:
Recruit, train, and develop store managers and staff to maintain high performance and morale.
Conduct performance reviews and provide constructive feedback to store managers.
Foster a positive and inclusive work environment.
4. Customer Service:
Ensure exceptional customer service standards are consistently met in all stores.
Handle customer complaints and escalations in a professional and timely manner.
5. Inventory and Supply Chain Management:
Monitor inventory levels to ensure optimal stock levels in each store.
Coordinate with the supply chain team to manage stock replenishment and distribution.
Implement loss prevention measures to minimize shrinkage and theft.
6. Compliance and Safety:
Ensure all stores comply with health, safety, and legal regulations.
Conduct regular audits to ensure adherence to company policies and standards.
Address any compliance or safety issues immediately.
7. Budget Management:
Prepare and manage operational budgets for each store.
Monitor expenses and implement cost-saving measures where possible.
Report on financial performance and budget adherence.
8. Strategic Planning:
Contribute to the development of long-term operational strategies for the chain.
Identify opportunities for expansion and growth within the region.
Stay informed about industry trends and competitor activities.
Yêu cầu
- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- 3-4 years of experience in retail chain management.
- Effective communication skills, both verbal and written English
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and improving operational efficiencies.
- Proficiency in MS Office and retail management software.
- Ability to travel frequently within the designated region.
Benefits: Provide company car, Accident and health care for family members.
- 3-4 years of experience in retail chain management.
- Effective communication skills, both verbal and written English
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and improving operational efficiencies.
- Proficiency in MS Office and retail management software.
- Ability to travel frequently within the designated region.
Benefits: Provide company car, Accident and health care for family members.
Quyền lợi
Nghỉ phép có lương
15 days annual leave + 5 days sick leave
Xe đưa đón
Provide company car
Khác
Accident and health care for family members
15 days annual leave + 5 days sick leave
Xe đưa đón
Provide company car
Khác
Accident and health care for family members
Thông tin khác
NGÀY ĐĂNG
22/05/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Logistics, Sales Management, English, Staff Management, Operations Processes
LĨNH VỰC
Bán lẻ/Bán sỉ
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
Xem thêm
22/05/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Logistics, Sales Management, English, Staff Management, Operations Processes
LĨNH VỰC
Bán lẻ/Bán sỉ
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
Xem thêm
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Vị trí Sales Manager (Operations Manager) do công ty Công Ty TNHH Hard Discount VIETNAM tuyển dụng tại Đồng Nai, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Sales Manager (Operations Manager) hoặc công ty Công Ty TNHH Hard Discount VIETNAM ở các link phía trên
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