Senior IT Implementation Consultant

Are you a seasoned IT Implementation Consultant with a proven track record of delivering complex solutions and exceeding client expectations? Do you thrive in a dynamic environment and possess a passion for guiding clients through successful technology transformations?
Our growing SimpleMDG team in Ho Chi Minh City is seeking a highly motivated Senior IT Implementation Consultant to spearhead successful client deployments. In this leadership role, you'll wear several hats - a trusted advisor, technical expert, and project champion - ensuring seamless integration and user adoption of our innovative solutions.
Responsibilities:
• Lead Client Engagements: Manage all aspects of the implementation lifecycle for assigned clients. This includes requirements gathering, solution configuration, data migration, user training, and go-live support.
• Technical Expertise: Possess in-depth knowledge of IT implementation methodologies and best practices.
• Bridge the Gap: Collaborate closely with clients to understand their unique business needs and translate them into actionable technical roadmaps.
• Master of Communication: Effectively communicate with diverse stakeholders - clients, internal teams (development, support), and senior management - ensuring transparency and alignment throughout the project lifecycle.
• Proactive Problem Solver: Anticipate potential challenges, develop effective solutions, and keep stakeholders informed of any risks or roadblocks. Foster a culture of collaboration and continuous improvement.
• Knowledge Transfer: Mentor and guide junior team members, fostering a strong learning environment.
• Assists with functional and product testing.
• Act as advanced support agent to support Customer Support team to resolve escalated technical issues.