Service Engineer (Medical & Laboratory Equipment Field)

ESCO VIETNAM is looking for 02 Service Engineer to work in Ha Noi City and 02 work in Ho Chi Minh City



Responsibilities:

- Troubleshooting, repairing and maintaining of a variety of laboratory equipment and systems such as biological safety cabinet, laminar flow, incubator, fume hood, freezer/refrigerator etc...

- Be responsible for documentation, assigned tools and maintaining work schedule to meet company goals.

- Responsible for Esco service sales (recertification, calibration, maintenance, accessories) and achieving forecasted service sales budget

- Collect end user information and establish a network of clientele to service the requirements of a particular target market as assigned by the Sales/Office Managers.

- Work with the Sales/Office Managers to increase the market presence and market share, achieve targeted service sale figures and collect receivables.

- Daily visit laboratory, medical, pharma end users to introduce all Esco products and Esco services to maintain customer rapport and build relations with customers and get product and/or service enquiries to give back to Sales/Office Managers to give quotations.

- Introduce Esco Biosafety, Chemical-Safety and Pharma Safety Awareness Education Programs to end users (universities, hospitals, centers etc...) and help product specialists conduct useful seminars weekly at end user site to enhance customers' safety awareness during working.

- Do testing and commissioning of new products after the installation on site and give operation training directly to end users for their complete understanding before usage.

- Perform other tasks assigned by Managers.