Supplier Quality Manager

* This role will be working temporarily at LEGO temporary office in District 1, HCMC (shuttle bus is provided from Bien Hoa, Binh Duong to the office) and be relocated to Binh Duong in 2025
* We think it's important that you're in control of your data and as part of the recruitment process; Your direct application at protectedinfo/3QAhGTb will be prioritized.
Core Responsibilities
+ Operative part:
• Assessing and auditing new suppliers to support sourcing for LEGO LMV
• Approving supplier SPA documents to secure successful mass production for novelty products
• Actively handling claims with suppliers and set up corrective actions
• Performing supplier audits, identifying non-conformities and areas of potential risks
• Supporting and developing suppliers in establishing effective improvement programs
• Establishing and implementing incoming inspection procedure and internal NC material handling process
• Creating SQM quality documentation to ensure adherence to global SQM processes and procedures
• Gathering, analyzing, monitoring, measuring and reporting the performance data of suppliers
• Keeping the team motivated and achieve high level of satisfaction
• Engaging with stakeholders, gathering feedback and improve service
• Other tasks assigned by leader
+ Tactical part:
• Care about this commodity from global perspective
• Responsibility of expertise in category
• Assure knowledge sharing world-widely
• Run big incidents or complex projects within category
• Secure standardization across global teams
• Responsible for quality planning
• Secure collaboration between sites
• Builds close link between the procurement category responsible, engineering, R&D and SQM
• Define Supplier quality handbook
• Define development activities
• Assuring specifications are ok, communicated and aligned
• Assuring quality requirements in contracts and support handling FSC issue for P&P suppliers
• Reporting on performance
• Escalation at underperforming
• Collaboration with procurement on sourcing decisions
Play your part in our team succeeding
In this role, you will play responsibility covers Supplier Quality Management within Global SQM department, responsible for Printing & Packaging, Resin & Master Batch categories. Focus on supplier preventive quality management in novelty projects, new supplier sourcing, new material introduction, supplier daily management and supplier development etc.