Technical Sales Representative

** PURPOSE

• Manage activities/requests from customers related to new product info/trial/qualify

product on the line/complaint/forecast/stock checking for B&B segment to ensure

AkzoNobel team to provide right products and services to those key accounts.

• Responsible to protect current business and growth 10% YOY by support Sales

Manager to win New Project/Tenders every-year and doing Market Survey

• Be the focal point for product and application knowledge, strong corporation with CTS

team to prevent the complaint/claim which lead to business loss

• Control Forecast/Demand Plan/Slob/Order/DSO/stock checking together with CTS

• Provide a high technical service level by know how to work as a CTS person



** RESPONSIBILITIES

• Be able to work as an independent CTS with Commercial mindset

• Be able to plan/mapping all the requests from customers to ensure AkzoNobel provide

right/robustness products to right customers.

• Provide strong spirit of Corporation with CTS by answering questions and solving

problems to customers

• Be able to Act upon complaints and provide solution to make customer happy

• Maintain and update knowledge on product, application and risks and analyze

developments. Align and cooperate with CTS, RD&I, S-Lab, QA and Production

• Be able to collect Market Size/Market share in B&B Market to support Sales Manager to

do Business Plan.

• Be able to work with other functions in order to focus on customers

• To know competitors' movements.

• Contribute to the Launch plan activities (product data sheet, product selection charts,

trouble shootings aids etc.)

• Advise customers on health, safety and environmental aspects related to transportation,

handling, storage and use of products

• Deliver training to customers on the use and application of the products and equipment

• Be able to prevent claim and high stock cost

• Sales Forecast/Demand Plan/Slob control