Technical Support Engineer IT Support - Night Shift

Responsibilities:

- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.

- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.

- Sticks to service responsibilities to reach high performance standards.

- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft - never put customer PII at risk.

Requirements:

- Have at least 1 year's working experience in Global customer-facing roles.

- Excellent spoken English is a must.

- Excellent customer service skills

- Passion and desire to develop in the IT industry

- Available for night shifts.

• Salary package: $800 - $1200
• The salary package does not include wages for night shift work.
• Social and Health insurance follow Vietnamese Law
• Young & Dynamic Working Environment
• International Culture