Technical Support (html, css, js)

FIREGROUP technology

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 26/12/2021

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm Technical Support

Mô tả công việc

Receive and handle customer technical requests through Support and Success team.
Be self-directed with an ownership mindset, completing work efficiently with minimal intervention from others
Analyze and optimize components for maximum performance across a vast array of web-capable devices and browsers
Direct requests and unresolved issues to Senior Web Developer team and follow-up until issues have been resolved completely
Contribute to building technical documents to help Support/Succes team to answer more customer basic queries
Prepare and distribute activity reports
Provide feedback on the existing techniques and deliver training to new comers if needed
Stay up to date on the latest technologies, incorporating changes that can enhance our optimizing speed techniques and quality.
Keep a pulse on user feedback that comes in, prioritize the best requests for our customers

Yêu cầu công việc

An enthusiastic, detail-oriented, and proactive person who works well in a fast-paced, dynamic team environment.
At least 6 month experience in coding (HTML5/CSS/JavaScript, etc.)
Tech-savvy and eager to learn about technology products
Knowledge of Content Management Systems such as Drupal and WordPress is a big plus
Learn quickly e-commerce platforms and knowledge, technical skills related to FireApps
Have a growth mindset and be a proactive executor
Ensure issues are resolved and shipped quickly
Basic written and reading English skills to prepare reports
Collect data, share solutions, and report issues to team and internal departments
Have stress tolerance
Be able to work during weekends and holidays

Quyền lợi được hưởng

Have opportunity to work with overseas clients
Join the dynamic, young and friendly project team
Attend project training before working with clients directly if need
Have the stable career path
Attractive salary, based on skill and experience - 13 month bonus program
Regular technical & soft skill training
Happy events: kick off, birthday, Moon party
Support for all sports activities: Football, Badminton, Zumba
Yearly company trip, team building activities
Salary raises or bonus by work performance per 12 months
All insurances according to Vietnamese Labor law

Nộp hồ sơ liên hệ

FIREGROUP technology

Giới thiệu công ty Xem trang công ty

- Established in 2016, We are specializes in web-app solutions for running the global business on e-commerce platforms. We are now become the leading web-app provider, especially on both Shopify and AliExpress platforms. - Our mission is to solve challenges & problems in the global E-commerce market by using technologies. We are looking for new members who dare to think big and grow bigger.

Quy mô công ty

Từ 101 - 500 nhân viên

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