Tuyển dụng customer service representative tại Hà Nội -

Mô tả công việc
Nhanh tay ứng tuyển nha mọi người.. CUSTOMER SERVICE REPRESENTATIVE
Mô tả công việc
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers through various channels (email and in-app live chat).
-Acknowledging and resolving customer complaints.
-Communicating and coordinating with colleagues as necessary.
-Ensure customer satisfaction and provide professional customer support.
-Possessing excellent product knowledge to enhance customer support.
-Providing feedback on the efficiency of the customer service process.
Yêu cầu công việc
-A bachelor's degree
-A minimum of 1 years' experience. Proven customer support experience or experience as a Client Service Representative.
-Excellent interpersonal and written English skills.
-Ability to multitask, prioritize and manage time effectively.
-Familiar with CRM systems and practices.
Quyền lợi:
-Working & growing with Passionate & Talented Team
-A young, dynamic, and straight forward startup culture fosters creativity and growth
-Competitive salary ($500 - $700) and benefits including a great medical insurance plan (PVI, Bao Viet,...) base on level and productivity
-Performance review every 6 months to level up or salary increase or reward productivity
-Flexible working time and free lunch
-Company trips, big annual year-end parties every year, team building, etc.
Địa chỉ:
88 Láng Hạ, Hà Nội