Tuyển dụng technical support analyst (c++) tại Hồ Chí Minh - HCL VIETNAM COMPANY LIMITED

CÔNG TY TNHH HCL VIETNAM

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 11/09/2021

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Mô tả công việc
HCL is giant IT out sourcing company supporting to Clients in Global Fortune 500 & 650.
Tasks:
• Simulate and investigate the issues raised.
• Check that a clear description of the business impact has been provided.
• Analyze and find the Root Cause of the issue and troubleshoot to resolution.
• Evaluate the problem to determine whether the issue is with the software or its customization.
• Tracking and resolving issues from reporting to closure
• Take ownership of cases logged by the customer.
• Create knowledge content when appropriate.
• Keep ownership until case resolved.
• Provide regular status updates to the Manager.

Yêu cầu

Yêu cầu công việc
MUST -HAVE Requirements
• Strong communication skills with the ability to capture and articulate technical and non-technical details.
• A team player with good analytical/problem solving skills.
• Having experience in programming languages (C++, Unix Shell Scripting)
• Able to manage and prioritize and tasks and time efficiently.
• English communication
• Degree in Computer Science or a related discipline
• Contributing to a team drive for technical excellence through knowledge sharing and documentation.
• Experience in implementing and/or supporting the Financial and Investment System
Candidate Data Privacy Notice: [protected info]

Quyền lợi

Quyền lợi
100% salary and benefits in probation period
Premium Health Insurance service for Employee and Family
18 leaves per year

Thông tin khác

Thông tin tuyển dụng
Việc làm tại: Hồ Chí Minh
Mức lương: Cạnh tranh
Hạn nộp hồ sơ: 11-09-2021
Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật

Thông tin chung

Ngày hết hạn: 11/09/2021
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

HCLTech is a global technology company, with over 224,000 employees spread across 60 countries, delivering leading solutions in digital, engineering, cloud, and artificial intelligence. We are trusted partners to businesses in various sectors such as Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and Consumer Packaged Goods, as well as Public Services. Our consolidated revenues for the 12 months ending on December 31, 2023, reached $13.1 billion.

We take pride in being recognized as one of the top global employers in 2023 and certified as a leading employer in 25 countries by the Top Employers Institute across the Asia Pacific, North America, and Europe regions. Among these 25 countries, HCLTech has ranked first in 18 countries. These accolades signify our dedication to fostering an advanced and innovative work environment. To discover how we can drive progress for you

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