Tuyển dụng Trưởng Bộ Phận Thu Ngân tại Hà Nội - Công Ty TNHH Aeon Việt Nam

Key Responsibilities:
1. Customer Services
- Get information, answer customers'' questions, and provide information on store, promotion and its merchandise to customers.
- Resolve customers and staffs complaints, conflicts or concerns relating to cashiering procedures, activities.
- Provide customer service by greeting and assisting customers.
- Follow Company''s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
2. Cashiering activities
- Safeguard and control all forms of money such as: cash, gift vouchers, coupons, stamps in accordance with company policies.
- Ensure all Point of Sale (POS) machines, tools and equipment are well maintained and in good working condition.
- Be aware of and effectively communicate the following to Cashier staff in daily briefing session:
• current sales promotions
• any update in cashiering procedures, store security practices
- Assist Chief Cashier (if necessary) in coordinating with Merchandising Dept. and other Store Operation Depts to ensure that merchandise is correctly priced and displayed in adequate quantity and good quality.
- Investigate and correct errors made at the cash registers in a timely manner.
- Identify cashier''s performance issues (if any); develop plans to enhance overall cashier performance and work towards the plan.
3. 5S
Overall supervise on house-keeping duties to ensure cleanliness and tidiness at Cashier Counter.
4. Manpower Management
- Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
- Approve duty roster, shift plan raised by subordinates.
- Take part in recruitment & selection activities for Line/Department''s staffing.
- Be responsible for subordinates'' performance.
- Monitor subordinates'' attendance and attire.
- Ensure efficient leadership to direct the Line/Department towards Company''s business strategies.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit