Web Service UI/UX Designer

YOUR JOB WILL BE
Research:
Information Gathering: Working with customer experience (CX) team to know clear about user needs, and product opportunities. Gather information from users and stakeholders and collaborate with related departments for a deeper understanding of business issues and opportunities.
Research and analyze requirements from gathered information.
Conduct solution audits UI/UX
Assist in conducting usability testing and user research.
Design:
Experience in creating design systems (UI elements, Components, Patterns,...)
Work closely with the Product team in Head quarter to understand product logic and develop user flow.
Prepare essential handoff documents in figma and collaborate effectively with developers and testers to meet expectations.
Participate in design reviews and provide constructive feedback to improve product designs.
Assist in creating and maintaining design documentation, including design specifications and style guides.
Writing:
Write clear and concise content across multiple touchpoints (including product features, emails, notifications, confirmation messages,...).