[AEON TẠ QUANG BỬU] DIVISION LEADER - HARDLINE & KIDLINECÔNG TY TNHH AEON VIỆT NAM

[AEON TẠ QUANG BỬU] DIVISION LEADER - HARDLINE & KIDLINE

(30 đường Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, Tp.Hồ Chí Minh.)

Operations management:

- Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if neccessary) is completed before store opens.
- Verify and approve inventory orders raised by Group Leader(s).
- Understand clearly the work of the department to control loss through PAZero.
- Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
- Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Selling floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
- Maintain 5S as the company rules
- Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.

Sale and profit:

- Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
- Breakdown the sales target given by Line/ Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.
- Overall plan and supervise the execution of promotion schemes.
- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Line Manager.

Manpower management:

- Plan Monthly duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff and Promoter's attendance and attire.
- Approve duty roster, shift plan raised by Supervisor(s).
- Be responsible for Supervisor(s) and General Staff's performance.
- Take part in recruitment & selection activities for Division's staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.

Customer satisfaction:

- Provide good customer services to encourage "plus selling". Be polite and listen alternatively to customer needs.
- Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction
- Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.

Rules and Regulations:

- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

Other duties:

- Opening & closing Store.
- Be on duty and act as Line Manager's roles when Line Manager's not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by Line Manager/ Store Manager.

Job Requirements:

- College/University degree.
- At least 03 years related experience in related to merchandise management and 01 year experience in managing a team.

- High pressure.

- Detail oriented and be able to handle multi-tasks.

- Be able to work at shift & on Public holidays.

- Leadership: Acting leadership by example.

- Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

Please send CV to HR Dept:

Email: [protected info]