Customer Relationship Management Executive Full-Time 2024Công ty CP Seedcom Fashion Group

Responsibilities
Plan and operate CRM marketing channels (Zalo, SMS, Chatbot, Email, Web Push...);
Report, analyze, evaluate, and optimize channels to increase customer experience;
Coordinate with the department and other departments to plan to reach customers and maintain customer attachment to the brand;
Participate in building projects related to MarTech;
Coordinate with Digital in Performance planning;
Support Livestream ads according to schedule.
Qualifications
1 year of experience in a similar position;
Graduated with a major in economics, marketing and other related fields;
Proficient in using Excel and CRM related tools;
Having skills in analyzing and processing data, knowing SQL is a plus;
Ability to maintain and establish relationships, work in groups, and handle situations;
Resistant to pressure & have a high sense of responsibility at work;
Have good communication skills, organization and work management skills; Friendly, careful, honest, eager to learn, agile.
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