Director Of Sales / Giám Đốc Kinh DoanhKhách sạn Nikko Hanoi

JOB DESCRIPTIONS:
DUTIES & RESPONSIBILITIES:
- Report directly to General Manager
- Provides a professional, advisory support service to the General Manager
- Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved.
- Regularly sell hotel rooms, meeting rooms, and food and beverage outlets
- Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.
- Enhance the image of the hotel in the local community and internationally
- Review regularly the Public Relations activities to ensure high awareness of the Japanese hotel in the local and national media
- Participate as an active member of the community through associations, memberships and other trade organizations
- Review regularly activity reports of sales personnel to ensure targets and sales objectives are being met
- Review regularly internal promotion pieces for visual effect and ensure they conform with brand standards
- Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans
- Prepare and present regular sales reports, forecasts and budget proposals to senior management
- Collaborate with the marketing team to develop integrated marketing and sales campaigns, promotional initiatives and branding strategies
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
- Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services
- Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
- Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
- Recommend or initiate any HR elated actions where needed
- Drive a great working environment for teams to thrive - connect departments to create sense of one team
- Identify improvements to marketing activities and overall hotel sales performance and work with other departments
- Perform any other duties which may be assigned by the management from time to time
- Perform other duties out of the normal routine if so required.