Duty Manager/Quản lý trực sảnhEPIC TOWER
Nơi làm việc: Hà Nội
Thu nhập: 13.000.000đ - 17.000.000đ
Hình thức: Toàn thời gian
Ngày đăng: 25/07/2024
Hạn nộp: 31/08/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
• Handle guests' challenges or incidents occurring in the hotel when necessary and record all incidents into DM log for management's attention or follow-up.
• Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
• Maximization of Rooms revenue by encouraging FO Associates to upsell.
• Review guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team.
• Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
• Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
• Perform supervisory or executive functions such as assisting in work related to the strategies / policies of the department.
• Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
• Maximization of Rooms revenue by encouraging FO Associates to upsell.
• Review guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team.
• Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
• Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
• Perform supervisory or executive functions such as assisting in work related to the strategies / policies of the department.
Yêu cầu
Male / female aged 28 to 40, good looking
Have at least 2 years working in a similar position at 4-star hotels or higher,
Have organizational skills and planning skills
Ability to communicate and present
Good English communication
Proficient in using computers, word, excel
Enthusiastic, hard-working, dedicated to the profession
Have at least 2 years working in a similar position at 4-star hotels or higher,
Have organizational skills and planning skills
Ability to communicate and present
Good English communication
Proficient in using computers, word, excel
Enthusiastic, hard-working, dedicated to the profession
Quyền lợi
• Attractive Salary and Bonus
• Social insurance, health insurance, unemployment insurance according to Labor Laws
• Professional, dynamic working environment with frequent team-building activities
• Social insurance, health insurance, unemployment insurance according to Labor Laws
• Professional, dynamic working environment with frequent team-building activities
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
N/A
Cập nhật
25/[protected info]
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
N/A
Cập nhật
25/[protected info]
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EPIC TOWER việc làm
19 Duy Tân - Cầu Giấy - Hà Nội
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Vị trí Duty Manager/Quản lý trực sảnh do công ty EPIC TOWER tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương 13.000.000đ - 17.000.000đ, tìm thêm việc làm về Duty Manager/Quản lý trực sảnh hoặc công ty EPIC TOWER ở các link phía trên
Giới thiệu công ty
EPIC TOWER việc làm
19 Duy Tân - Cầu Giấy - Hà Nội