Ecommerce Executive (HCM Head Office - 365)

AEONMALL Vietnam Co., Ltd. (AMVN) is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy "The customer first", we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity, and contribute to community life and culture.
Because of business demand, we are in need of recruiting 01 Ecommerce Executive.
+ Work location: HCM Branch Head Office - 15F LIM 3 Tower, 29A Nguyen Dinh Chieu Str., Da Kao Ward, D1, HCMC
+ Working time: 8:30 AM - 5:30 PM, Monday - Friday
+ Report to: Manager
Job summary:
Follow plan, coordinate with Malls and related Department to manage and monitor the performance of AEONMALL's Ecommerce platform. Deliver promotional marketing messages to consumers online with the intent of building awareness, generating traffic, improving conversion rate and pushing online sales, promoting cashless payment, etc.
Detailed job description:
A. PLANNING & EXECUTION:
1. Plan and monitor digital marketing communication and promotions to promote Ecommerce (EC) platform (boost awareness, pull traffic, increase conversion rate, push online sales, etc.). (20%)
2. Make analysis of customers, market trend, competitors, etc. and cooperate with related departments to improve EC platform's performance; make periodical (weekly, monthly, quarterly) and ad-hoc reports based on the analysis. (15%)
3. Set up plans to brief to pitching advertisement agencies and follow & control them during the execution phase to manage KPI performance based on the approved budget. (10%)
4. Analyze and cooperate with Sales & Marketing teams of Malls to make plans to improve AMVN platform (Staff Recommend & Livestream functions) to increase views and sales. (10%)
B. PLATFORM ADMINISTRATOR:
5. Train Malls' staff about optimized Ecommerce practices through training sessions and materials. (15%)
6. Manage CMS as the main administrator: manage all IDs, accounts, tenants, product categories, etc. of Company level on EC platform. (10%)
7. Manage and generate visuals and content on EC platform when necessary. (5%)
8. Respond to customers' comments on EC platform of Company level. (5%)
9. Take charge of registering with DOIT and accordingly reporting for EC promotions of Company level; follow internal paperwork procedures. (5%)
10. Other duties as assigned by supervisor. (5%)