Ecommerce Senior ManagerCông ty TNHH MM Mega Markert - CN An Phú

* Technical Responsibility:
- Assume full technical responsibility for B2B, B2C, and marketplace websites.
- Provide technical support for Operations, ensuring seamless integration and functionality.
- Lead the execution of the B2B and B2C merger project, collaborating with cross-functional teams for a successful transition.
* Content and Operations Management:
- Manage content and operations for both B2B and B2C websites.
- Oversee the creation, curation, and optimization of content to enhance user experience.
- Ensure efficient day-to-day operations, including updates, troubleshooting, and improvements.
* User Guidance:
- Provide guidance and support to users navigating the B2B, B2C, and marketplace on websites.
- Conduct training sessions/documents to enhance user proficiency and maximize the utilization of website features.
- Feedback and Improvement:
- Gather information on user feedback and improvement requests for the websites.
- Implement enhancements and updates based on user needs, ensuring continuous improvement.
* Team Management:
- Manage technical staff, contractors, and content creators.
- Foster collaboration, set performance expectations, and ensure the team's effectiveness in meeting project and operational goals.