ERP CoordinatorCông Ty TNHH Starry VN

ERP System Management:
- Ensure the ERP system is properly configured, updated, and maintained to meet the company's changing business needs.
- Troubleshoot and resolve ERP-related issues in a timely and efficient manner.
- Collaborate with other departments to identify and prioritize system improvements
Business Process Optimization:
- Analyze and optimize business processes to improve efficiency, reduce costs, and increase productivity.
- Work closely with various departments to implement process changes and ensure a smooth transition.
- Develop and maintain process documentation to ensure clarity and consistency.
Data Analysis and Reporting:
- Generate reports and dashboards to provide insights into key performance indicators (KPIs) and business metrics.
- Analyze data to identify trends, opportunities for improvement, and areas for cost reduction.
- Present findings and recommendations to senior management
User Support:
- Provide training and support to employees on the use of the ERP system.
- Respond to user queries and issues in a timely and professional manner.
- Develop user documentation and guides to ensure self-sufficiency.
Compliance and Security:
- Ensure the ERP system complies with relevant industry regulations, standards, and company policies.
- Implement security measures to protect sensitive data and prevent unauthorized access.
Project Coordination:
- Assist in planning,
- Coordinating, and executing IT projects related to the ERP system.
- Collaborate with stakeholders to identify project requirements and develop project plans.
Communication:
- Communicate effectively with stakeholders, including IT teams, end-users, and senior management.
- Maintain accurate records of all issues, resolutions, and communication.