Food & Beverage Supervisor | Giám sát Ẩm thựcNovotel Phú Quốc Resort

- Assists Outlet Manager/ Banquet Manager to deliver quality service and consistency.
- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Assist in developing departmental standards and procedures to promote salesmanship, beverage creativity and profit
- Communicates to his/her superior any difficulties, guest comments and other relevant information
- Assist in delivering daily briefings and attends other Food and Beverage meetings as scheduled
- Assist in delivering prepared training sessions in line with a departmental monthly calendar and track progress of the team on a training matrix.
- Set up of food and beverage equipment, mini bar operations
- Introduce menu and get order from guest.
- Serve food and beverage to guest
- Assist F&B team with receiving and storage of goods.
- Cleans and maintains equipment and premises, maintains hygienic standards and procedures.
- Assist with the preparation of functions and service.
- Actively inform guests of product options and offering.
- Take a diligent and pro-active approach to guest care and service at all times.