[HCM] Đơn Vị Vận Chuyển SPX Express Tuyển Dụng Platform Support Full-Time 2024Công ty TNHH SPX Express (Shopee Express)

Job description:
Act as a representative of SPX in collaboration with key clients and ensure the mutual objectives are met.
Project owner of any initiatives/projects which are implemented by/ related to key clients, ensure all parties are aligned on the project's scope and timeline.
Construct and maintain a comprehensive dashboard, report, and tracking system to oversee key performance indicators (KPIs). Conduct daily monitoring to ensure performance is on track.
Solve the problems that impact key clients to ensure customer experience. Actively collaborate with internal teams to identify, analyze, and resolve issues, fostering a culture of teamwork and problem-solving.
Responsible for the creation and maintenance of Standard Operating Procedures which are related to key clients.
Perform other tasks as assigned by the team lead.
Requirements:
Bachelor's Degree in E-commerce, Logistics & Supply Chain, Foreign Trade, or other related fields.
E-commerce/ Logistics/ Express Delivery experience are advantages.
Proficient communication (verbal and non-verbal) and cross-functional collaboration skills.
Strong negotiation skills and data-driven mindset.
Problem-solving skills and ability to overcome challenges.
Ability to adapt to changes in the work environment.
Fluent in English to collaborate with stakeholders from across regions.
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