Head Social Key Account Management - Business Development, Shopee

Responsible for supervising and leading a team of KAM Lead and KAM.
Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
Ensure correct and timely completion of team member's performance tasks.
Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
Oversee quality of deals & sellers satisfaction with KAM and platform.
Support CM in developing seller management strategy & initiatives.
Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
Work to create cross-functional engagements and understandings with necessary departments.
Create a healthy work environment within the team and grow more future leaders.