IT Business Analyst Techcombank Hà NộiNgân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)

Responsibility in developing applications
- Receive requests to develop and improve products, processes, and features from business units. Analyze and
advise business units the most effective plan to fulfill requirements.
- Talk to the development department to design a solution for these requirements. Develop detailed
requirements specification in a language suitable for programmers (developer); Ensure development
requirements are clear and technologically feasible.
- Participate in coordination with the professional unit to check the development results, to ensure that the
application meets the requirements agreed with the business unit.
- Prepare and issue user manuals for technology products.
- Participate in direct training on products and technology features for IT support department and professional
staff if necessary.
Responsibilities in user support:
- L2, L3 level support with assigned requirements.
Other responsibilities
- Participate in technology projects as assigned.
- Participating in the development of business processes and guidelines of the Unit.
- Participate in technology risk handling as assigned.
- Perform other tasks as required by management.